"I loved the whole experience!"
The people are so friendly and take the best care of their customers. I highly recommend this dealership! I’ve been buying Lexus from Lexus of Chattanooga for 10 years and I have never been disappointed.
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Leanne in finances.
"VERY happy with our experience there. "
We went to see Ralph Paty because our son had bought a car from him and he was so happy with it. We told him what we wanted in a used car. He did not bug us and try to sell us something we did not want but waited until he found exactly what we were looking for. We are old and appreciated the time that he spent with us explaining all the new features on the car. We would recommend him for sure to our friends.
This was without a doubt the best experience we have ever had buying a vehicle. We felt very comfortable with the entire process and the staff was extremely helpful. This is a great place to purchase a vehicle without the usual sales games that are so common elsewhere. Our thanks to Ralph Paty for his professionalism, friendly personality, and knowledge of the pre-owned Lexus RX 350 we purchased. We also, talked extensively with Ed Emerson (General Sales Manager) and he makes you feel like an old friend. We cannot leave out Leigh Ann Morgan, who walked us through all the paperwork and was also super courteous and friendly. You will not be disappointed dealing with these folks! A great team that I am sure we will be dealing with in the future.
"Wonderful experience "
We have always bought our vehicles from Lexus of Chattanooga because of the amazing customer service! Ralph Paty is so kind and knowledgeable - you won’t be disappointed.
Look forward to more business with this team!
David and Sue
"Very Satisfied Customer"
- karen lynn
I recently purchased my second pre-owned Lexus through the sales agent, Ralph Paty. He has a great personality and he makes you as a customer feel like your purchase is personal and he wants you to be happy with the selection. The general manager, Ed Emerson is genuinely friendly and doesn't apply pressure on the customer. I am a fan of Lexus of Chattanooga and they will continue to get my future business because they have been professional and caring.
"Amazing Customer Service"
I was having an issue with my car key and Ralph was able to connect me with John in service. Ralph was empathetic to my situation being that I was visiting from out of town and needed to get back. John put my information in and I was in the lobby working while I waited. Within no time I was being called that my key had been reprogrammed and I was ready to go. The amount of care and effort that Casey gave to make sure I was at ease and that I should not have the same issue was comforting. John was kind of enough to let me know he would be stepping out but that I was in good hands. This dealer has a solid team and makes the customer feel taken care of. I would definitely recommend them to anyone.
"Wonderful, Family Friendly Atmosphere / Sales Team"
This was my first experience with buying a Lexus. I was impressed Ralph Paty and the entire Lexus Team. They were friendly, knowledgeable and very helpful. Ralph took the time to find the right car for my Husband and I. I would definitely recommend the Lexus Of Chattanooga Dealership and be sure to ask for Ralph Paty, he is the best!
"Overall Great Experience"
Ralph Paty and the whole Lexus team make buying a car easy and hassle free. Big thanks to each that helped! Go buy your next car from Ralph and you’ll be happy you did. His 30+ years of experience make it a fun process and give you the at ease feeling you need when making a purchase this big.
"Friendly fast service "
Although I had an issue with the sensors on my brand new car, the staff at this dealership worked diligently to fix the issue and were very friendly. I would recommend this Lexus dealership to anyone looking for a car who wants a dealer to cater to their needs. Thank you for going above and beyond!
"First Time lexus Owner!"
We presented Ralph Paty with a challenge as we searched for the perfect Lexus for our family. He met the challenge and exceeded our expectations.