Justin Heutel
Justin Heutel at Sunset Ford

Justin Heutel

GM / Parts, Service & Body Shop Director

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

Contact Me
4.5
97 Reviews

Hello! I have grown up and lived in South County my whole life, and being that I am part owner here at Sunset Ford, this community and business has become my life. I am here to help however I can. So whether it be a Service, Parts, Body Shop or Sales related questions or concerns, I can help. I am also passionate in the Accessory and Aftermarket business. As far as when I have spare time outside of work, you will find me working on my personal old trucks, or spending time with my family, wife and 2 girls, either down at Suson Park, Grants Farm, or at the Lake. My goals here at work are to carry on our family traditions in running a local business for over 111 years in the same location. I want to retain that personal touch that so much of this corporate world has seemed to lose. Please never hesitate to call for suggestions, concerns or to say hello. 314-467-1120. Thank you for helping our family & staff carry on 111 plus years under one brand in the same location.

Dealership Experience

18 yrs

Industry Experience

18 yrs

Specialties & Trainings

Fixed Operations Director

Ford Master Certified - Service Manager

4.5

97 Reviews

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97 Reviews of Justin Heutel

December 12, 2025

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Highly recommend, made the process of ordering to delivery a great experience! Prompt updates during the process, and the sale was a breeze! More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Burton, Chad Morber

Dec 15, 2025

Sunset Ford responded

Thank you so much for the great review and recommendation, Sam! Our team enjoyed working with you, and we wish you many happy and safe miles. Come on back to see us!

November 27, 2025

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My search for the "perfect" vehicle has taken months but Sunset and especially Mike Geraghty never gave up on me. Finalizing the sale was quick and painless! More

by doloreskesel
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Clinton Sowards, Darrell Burton, Mike Geraghty , Leah Hummell

Dec 01, 2025

Sunset Ford responded

Congratulations on your purchase! It was wonderful having you here, and we wish you many happy miles. When it is time for service, we are here to help!

October 01, 2025

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Jim was understanding and great to work with during my car buying experience at Sunset. He followed up, and jumped right in (and stayed late) to help when I showed up unannounced, ready to buy! More

by Rhuck35
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 01, 2025

Sunset Ford responded

Congratulations on your purchase! It was wonderful having you here, and we wish you many happy miles. When it is time for service, we are here to help!

May 13, 2025

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The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and prope More

by rscharf
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
May 14, 2025

Sunset Ford responded

Thank you so much for the kind words! We appreciate your business and hope to see you again!

May 03, 2025

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A great experience during the entire sales and delivery process! Mike and Justin were both amazing to work with and I highly recommend this dealership. More

by gill_144
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Farrah, Mike Geraghty

May 05, 2025

Sunset Ford responded

Thank you for the outstanding review and recommendation! Our team enjoyed having you here, and we're here for any future needs. Come on back to see us!

March 05, 2025

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I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my More

by george.mckinney
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Justin Lombard, Jenn Hall, Leah Hummell , Memphis Brewington, Jud Kinde, Michael Sensmeyer, Larry Sidberry

Mar 06, 2025

Sunset Ford responded

Thank you so much for the outstanding review! We were so happy to help and our team is here for any future needs. We appreciate the recommendation and your business. Come back to see us!

February 01, 2025

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Everything was great. Great communication and a great experience. Couldn’t ask for anything more. More

by josh
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Burton, Mike Geraghty

Feb 03, 2025

Sunset Ford responded

Thank you so much for taking the time to share this with us! We hope to see you again.

January 28, 2025

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Mike was absolutely wonderful! Got me in a car with 0 stress and was extremely accommodating and was the least sales guy, sales guy I've ever met! More

by holliepoehl
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Burton, Mike Geraghty

Jan 29, 2025

Sunset Ford responded

Thank you so much for taking the time to share this! We appreciate your business and hope to work with you again.

October 22, 2024

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Had THE best automobile purchasing experience in years working with Mike Geraghty at Sunset Ford today. Straightforward, informative and patient. Ended up with the best vehicle for pleasure and performanc More

by Ddavis39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Burton, Mike Geraghty

Oct 23, 2024

Sunset Ford responded

Thank you so much for the great review and your business! Our team truly enjoyed working with you and hope you and your pups love the new vehicle. We wish you all the best and hope to see you again!

June 19, 2024

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Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a More

by Dennis Pruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenn Hall, Brett Mathis

Jun 19, 2024

Sunset Ford responded

Dennis, you had your truck towed into us. It wouldn’t drive out of first gear. Your attempts to “repair” your transmission at home were unsuccessful which is why you towed it into us. We programed the PCM just as you requested per the Ford workshop manual procedures and your vehicle still did not drive correctly afterwards. With your authorization, we disassembled the transmission to find out what was going on to cause it not to go into gears 4,5,6 and found internal damage. We found the overdrive clutch piston seal leaking which caused the overdrive clutch to be partly applied. When that is partially applied, it will drastically wear all clutch material from clutches – which it did. Then we also found the direct forward and reverse clutches over heated. So, you might have been driving around town with this truck with an occasional funny shift issue prior to you making repairs at home, but as soon as you replaced the valve body and lead frame, the transmission ultimately revealed the root cause of failures that were lingering there for years. Simply programing the PCM by our staff would not cause all that metal damage and internal seals to fail in the transmission. That’s from years of wear and tear. We are sorry that your “online research” lead you to replacing those components at home without a successful resolution, but that is why we recommend customers bring their vehicle into us from the start and have a Ford trained certified technician look at it and provide you an accurate diagnosis and explanation of what is happening before throwing parts at it. The internet can’t evaluate specific situations like yours, and unfortunately the internet led you down the wrong path. Sorry this happened to you and we hope others may choose to be careful before guessing at repairs at home. We appreciate the opportunity to do business with you and happy to help if additional questions come up down the road. Thank you, Justin Heutel, GM of Fixed Operations.

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