"Great Buying Experience"
We were replacing our 2013 Honda CR-V and after evaluating the cars found Honda and Mazda were comparable. We went to Heritage Mazda and Justin Ledbetter was our salesman. The overall experience was excellent and very low pressure as compared to other dealers. Justin was very helpful and knew the product very well. We test drove the cars on Saturday, made our decision over the weekend, and purchased the car on Monday. Everyone from the General Sales Manager, financial manager, and Justin were helpful, very friendly, and no pressure. I would definitely recommend Justin and the Heritage Mazda team to my friends and family.
Other Employees Tagged:
"Great Experience "
- Looking for used Hyundai
My wife and I called and asked to take a used car for test drive. They said great.....we'll gas it up and bring it out front ready for you.
The salesman was very friendly and did not push. We got back from the test drive and the sales manager came out to check on us. Very personable guy.
Our experience was fantastic. We didn't buy but it was because we weren't ready yet. I would highly recommend this dealership and would not hesitate to give them my business if they still had the car. We didnt realize at the time, but the car was a great deal. It was sold a day later. Our fault.
Best experience in purchasing 2 vehicles from this location... Justin took care of us , professional at all times , came in on his day off to accommodate our schedule, patience and no pressure. I highly recommend Justin and Garrett when purchasing your next vehicle !!! Outstanding service !!!
"Awesome Experience! A+"
- Bro R
I recently purchased a vehicle at Heritage and want to give Justin and everybody else I interacted with an A++. At no time did I feel pressured and they were very accommodating to everything I asked for. This was my first vehicle purchased through Heritage and this experience has convinced me this is the place to go!
"Great experience at Heritage and with Justin"
I went in to test drive a CX9, looking to upgrade from a Civic to a SUV with 3rd row seating. I wanted an SUV that drove like a car rather than a bus, and that's just what I found. Justin, my salesman, was easy to talk to and very helpful, patiently and genuinely answering questions, even as I deliberated if I wanted to keep researching and test driving or just buy. He seemed very upfront and never seemed to "push" the car on me as some salesmen can. If it wasn't for Justin, I would have walked away without buying that day, but now I am the owner of a beautiful CX9. I was VERY satisfied with my experience at Heritage and will recommend Mazda (and Justin) to any friends or family looking to get a new car.
My experience here was awesome! I had help from Justin Ledbetter and Devon Giddings. They were both very friendly and informative while helping me pick the perfect car!
Justin was awesome! He was very kind and very informative. The test drive was great and then he worked with us for financing. It was a pleasure working with him
"Very understanding and great customer service!"
- Krista Stewart
I was so impressed with heritage mazda when I just bought my new CX-5! They got me in and out in my new car in less than 2 hours! I also felt no pressure to buy! They also let me have an I.O.U. for a week before I had to give them my down payment. They were so understanding that I have to move my money into my checking account before being able to pay them. They also gave me exactly what I wanted for my trade in! I have been going to them since 2010 and overall had a great experience!
"Mazda Heritage Bel Air is great!"
Our experience with Justin was fantastic. He was very attentive and informative. He even offered to come in on his day off to work with our schedule. Very happy we chose Heritage Mazda Bel Air.
Other Employees Tagged:
"Excellent customer service"
Paul was our first pairing but when he was tied up with another customer Justin happily jumped in to help. Rodney and Ryan we're also very eager to help. Everyone is so personable and very easy going. Highly recommend these guys for their good customer service. Overall a great experience!