83 Reviews
Write a Review83 Reviews of Justin Ledbetter
July 06, 2023
Ken had patience and was very knowledgeable. He made the it a great experience. Justin, Gene and Cassandra were amazing!!! He made the it a great experience. Justin, Gene and Cassandra were amazing!!! More
Other Employees Tagged: Kenneth Arment, Eugene Papaleo, Cassandra Foss
June 15, 2023
After dealing with a game playing sales rep at one of the Mazda dealerships here in Nashville that allowed another rep to sell the car I was waiting on and another in North Carolina where the General Manager Mazda dealerships here in Nashville that allowed another rep to sell the car I was waiting on and another in North Carolina where the General Manager refused to call me after I sent him a direct message because they wanted the pad their numbers on a proposed invoice they sent me I realized I had to broaden my geographical scope to search for the specific car I wanted and very fortunately found it on the lot at Heritage Mazda of Bel Air. I reached out to Ken Arment and even though his day was over and he was headed home he took my call personally and made me feel like he was someone I could trust to do business with from a distance. The next day after going through the numbers and getting a call from his GM I rest assured that this was going to be a great buying experience and so I went and booked a flight to Baltimore. Two days later I flew in and Ken was there to pick me up at the airport and drove me to the dealership. We took the car for a spin, knocked out the remaining paperwork details, and then I met with Cassandra Foss who offered me an incredible array of aftermarket services (warranty extension, ceramic coating for the paint and the like) and at no time did I feel pressured into making a purchasing decision. If my car ends up the being the long term vehicle I was hoping for I will continue to make trips to Heritage Mazda of Bel Air for any future Mazda vehicle purchases. More
Other Employees Tagged: Kenneth Arment, Cassandra Foss
May 29, 2023
Ken , Justin and Andrew exceeded all my expectations. I can’t be any happier with my MX-5 Miata. I can’t be any happier with my MX-5 Miata. More
Other Employees Tagged: Kenneth Arment, Eugene Papaleo, Anthony Harris , Andrew Williams
May 22, 2023
Professional , courteous and helpful Answered all my questions and helped to rectify some problems.. thanks questions and helped to rectify some problems.. thanks More
Other Employees Tagged: Kenneth Arment, Cassandra Foss , Rodney Dais
May 21, 2023
Top notch customer service and support! Everyone greets customers warmly and willing to help with whatever needs. Everyone greets customers warmly and willing to help with whatever needs. More
Other Employees Tagged: Kenneth Arment, Cassandra Foss , Rodney Dais
May 12, 2023
thank you Ken for for another great experience . It was a pleasure doing business with you. It was a pleasure doing business with you. More
Other Employees Tagged: Kenneth Arment
May 11, 2023
Travelled 4 hours back and forth, and purchased my CX-5 at Heritage Mazda of Bel Air. Rodney (manager) and the team are professional and friendly. Justin Craig (salesman) is very knowledgeable and helpful, at Heritage Mazda of Bel Air. Rodney (manager) and the team are professional and friendly. Justin Craig (salesman) is very knowledgeable and helpful, and made my entire process of purchase my vehicle go smooth. I highly recommended Heritage Mazda of Bel Air to anyone that needs a vehicle. More
Other Employees Tagged: Justin Craig, Cassandra Foss , Rodney Dais
April 15, 2023
Chris H. and Justin L. were great in getting me the exact car I wanted. Super fast communication and no B.S. approach… all the while keeping a great atmospher and Justin L. were great in getting me the exact car I wanted. Super fast communication and no B.S. approach… all the while keeping a great atmosphere and down to earth experience. Thank you both! More
Other Employees Tagged: Chris Holder, Andrew Williams
January 21, 2023
Heritage Mazda of Bel Air , are amazing . this is my 4th car i have bought from them , and i live in New York , its a pleasure doing business with them . worth the trip . Ken the salesman i this is my 4th car i have bought from them , and i live in New York , its a pleasure doing business with them . worth the trip . Ken the salesman is a real gentleman . thank you! More
Other Employees Tagged: Kenneth Arment, Eugene Papaleo , Rodney Dais
December 20, 2022
Great experience. Professional. Ken really cares about getting you into the automobile that works for you. The whole staff was really good, no pressure buying Professional. Ken really cares about getting you into the automobile that works for you. The whole staff was really good, no pressure buying More
Other Employees Tagged: Kenneth Arment, Eugene Papaleo , Ryan Lueckert