Justin Madison | Page 59

I have owned 7 Toyota’s and have had 4 of them serviced at Toyota of DSM. I have always received great service. I appreciate that the service department has never tried to “oversell” products or services n at Toyota of DSM. I have always received great service. I appreciate that the service department has never tried to “oversell” products or services not needed. Up front honesty goes along way with me and the reason that I service my vehicles with Toyota of DSM. More

by wdmscott Verified Customer Verified Customer

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Service was what I expected and in the time I expected. Appreciate the good service. Appreciate the good service. More

by CSMEYER Verified Customer Verified Customer

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They took extra effort to find the problem. I appreciated the loaner car. Good job I appreciated the loaner car. Good job More

by TFURNEAUX Verified Customer Verified Customer

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Service center was very confused, took 15 minutes to fund my truck. The service reps lack communication my truck. The service reps lack communication More

by eric Verified Customer Verified Customer

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Quick service. Honest evaluation of the problem. Great people! Highly recommended. Would recommend thus highly. Honest evaluation of the problem. Great people! Highly recommended. Would recommend thus highly. More

by cnetcott0100 Verified Customer Verified Customer

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There was a rattle in the drivers door of my 2024 Rav 4. Justin and especially the technician listened to my concerns, took a test drive with me and fixed the issue. I really appreciated the time and effo Justin and especially the technician listened to my concerns, took a test drive with me and fixed the issue. I really appreciated the time and effort that went in to find and fix the problem. More

by Cheryl D Verified Customer Verified Customer

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Great service, professional, and friendly team. Good communication! The app and the videos for service works great. They Have earned my trust. Good communication! The app and the videos for service works great. They Have earned my trust. More

by ToyotaDriver Verified Customer Verified Customer

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My vehicle was towed to the dealership and within a very reasonable time, I was notified via text that a technician was looking into the situation. I was notified by Justin in layman’s terms of the issue a reasonable time, I was notified via text that a technician was looking into the situation. I was notified by Justin in layman’s terms of the issue and an expected estimate. I was very pleased with the text knowing my vehicle was on site, knowing a technician was assessing the issue and then the honest phone call explaining what the issue was, resolution and cost estimate. More

by struckmatt Verified Customer Verified Customer

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Did what they said they would do. Great customer service. I have had some Very poor customer service at another major dealership in town recently. I was very pleased when Toyota tim Great customer service. I have had some Very poor customer service at another major dealership in town recently. I was very pleased when Toyota timely met their commitment with a fair price. More

by IVY.WURTH Verified Customer Verified Customer

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Toyota of Des Moines is always super friendly, awesome customer service! Highly recommend having your car serviced there customer service! Highly recommend having your car serviced there More

by Striplett Verified Customer Verified Customer

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