Justin Madison | Page 58

Consistently dismissive of issues I'm having and then I take it to Toyota of Ames and they take care of me. take it to Toyota of Ames and they take care of me. More

by scrgkelly Verified Customer Verified Customer

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They are helpful people. They finished work on time. They describe to you clearly and effectively. They finished work on time. They describe to you clearly and effectively. More

by Arbind karn Verified Customer Verified Customer

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Very helpful , the other Toyota dealership in Ottumwa said they couldn’t do the work on my car so I drove to Grimes .The man that helped me got a wrench and did some tightening and 10 seconds it was done said they couldn’t do the work on my car so I drove to Grimes .The man that helped me got a wrench and did some tightening and 10 seconds it was done !! What a waste of time . I’m not satisfied with the dealership in Ottumwa. I’ll be back when I’m ready to update , see you in a couple years !!!! More

by 62BAIRD Verified Customer Verified Customer

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Wouldn’t allow me to use two different coupons for two different services…note, this not stacking of coupons. Had I brought the car two different times for each different service, I would have saved. different services…note, this not stacking of coupons. Had I brought the car two different times for each different service, I would have saved. More

by merajm2 Verified Customer Verified Customer

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Like the dealer and the service director. Didn’t have a great experience with the service tech Didn’t have a great experience with the service tech More

by Randy Verified Customer Verified Customer

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Justin was very knowledgeable and friendly. He kept me informed of the process. Thank you for your work and help. He kept me informed of the process. Thank you for your work and help. More

by ralverio Verified Customer Verified Customer

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Great service. Was very helpful, respectful. I waited for my service to be done & it was not a long wait for what I had done Was very helpful, respectful. I waited for my service to be done & it was not a long wait for what I had done More

by KRENDA54 Verified Customer Verified Customer

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They did a really good job. Kept me informed and got all the things done in a timely manner. They were also friendly and happy to explain anything. Kept me informed and got all the things done in a timely manner. They were also friendly and happy to explain anything. More

by ADRYFISH Verified Customer Verified Customer

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I like this dealership, but when I get my oil changed they won't check my radiator unless some other tech does it, for more, more money they won't check my radiator unless some other tech does it, for more, more money More

by italianstallion330 Verified Customer Verified Customer

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Excellent. No complaints. Everything was exceptional. Friendly staff. Courteous and prompt service. Hope same service I will get in future. No complaints. Everything was exceptional. Friendly staff. Courteous and prompt service. Hope same service I will get in future. More

by HARSH.GRIMES Verified Customer Verified Customer

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