Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 67

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
962 Reviews
4.7

962 Reviews

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962 Reviews of Justin Madison

June 10, 2024

Dealership Rating
Employee Rating

Didn't even have a reservation and they got me right in. Only took 45min for my oil change. Great Service More

by plarson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 09, 2024

Dealership Rating
Employee Rating

Could do better. Feel like I always have issues with my car leaving Toyota after services are done with my car. Never use to have issues with it but not every time I More

by CHONG2827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Jun 10, 2024

Toyota of Des Moines responded

We are sorry to hear that you have been having issues with your vehicle after servicing. If you would like to chat about this with our General Manager, JP Phillips, he will be happy to assist.

June 08, 2024

Dealership Rating
Employee Rating

The shop staff attitude is very good! Excellent maintenance service!! Highly recommend! Opening at seven in the morning is friendly to office workers ! Thank you! More

by coco.ting1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Jun 10, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 08, 2024

Dealership Rating
Employee Rating

They did an excellent job with repairing my vehicle and have an amazing customer service team! I would highly recommend having your car serviced here. More

by jsam11lol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Jun 10, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next service visit!

June 06, 2024

Dealership Rating
Employee Rating

Justin has been very helpful and has taken my concerns very seriously! Very appreciative of his help and expertise. More

by mozone25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Toyota of Des Moines responded

We appreciate you recognizing the good service & our helpful staff.

June 05, 2024

Dealership Rating
Employee Rating

Jason lined up the 120 thousand mile service and got a set of discounts from a tire rotation More

by Teresa Furneaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

June 05, 2024

Dealership Rating
Employee Rating

The service was quick. Justin was polite answering all questions. Great service. Thank you. Mu More

by MIKE31HOMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

June 04, 2024

Dealership Rating
Employee Rating

The guys are always very polite and fully address any and all concerns. I appreciate the timely updates and clear communication. More

by WHITESAMUEL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

June 04, 2024

Dealership Rating
Employee Rating

very professional and detailed, on time easy to get a appointment easy to deal with More

by michael.stevens7773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Toyota of Des Moines responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Toyota of Des Moines sometime soon!

June 01, 2024

Dealership Rating
Employee Rating

The most trust worthy place for your car service and maintenance. Glad to be served. More

by VIJAYPURNA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Jun 03, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

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