Justin Madison | Page 66

Where do I begin. ... My wife wanted this specific car the 2024 GR86 Trueno Edition. Only 860 of these were made and finding one was a little tricky... We live in Wi ... My wife wanted this specific car the 2024 GR86 Trueno Edition. Only 860 of these were made and finding one was a little tricky... We live in Wildwood, Missouri and I ended up locating one in transit to Toyota of Des Moines... I called the dealership and got an excellent Salesperson Steve Hennigan. Steve reserved the car for us and promised to keep us in the loop every week on the progress of its arrival.... (Steve absolutely delivered on his promise) Weekly updates and the car was Delivered to the Dealership on June 18th... We were however going out of town on vacation that week but scheduled the pickup for Tuesday June 25th.... The only problem Steve was going to be on vacation so we would not got a chance to meet him in person. We flew back to St. Louis on June 24th and the very next morning my wife and I hopped another plane and made the trip to Toyota of Des Moines.... We were offered to be picked up from the airport but opted to decline and just take an UBER (This was a really nice offer)... Upon arriving at the Dealership at 12:30 PM we were greeted by such a professional reception staff.... They Alerted our substitute salesman Bob and the Finance Manager Ryan. They took us to view the new car.... then into the office to sign the paperwork.. I was impressed that it took no more than 15 minutes to finish and proceede to the delivery area to go over the car.... Justin was the next person that took care of us.. He went through all of the details on the car inside and out.. and was very thorough. (And Bonus he knew where we lived his Mother is from there) The car looked Beautiful and was cleaned and ready for its new owner. This experience was by far one of the easiest and most enjoyable purchases I have ever had to do.... I guess what I am trying to say is if you are local to Des Moines or even if you are out of state I highly Recommend Toyota of Des Moines. They are the definition of Professionalism. Thank you Team you made this whole process stress free..... More

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Toyota of Des Moines is good at what they do with - They give quick, professional & excellent service. give quick, professional & excellent service. More

by Lawrence Okpako Verified Customer Verified Customer

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The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

by Jerry Jones Verified Customer Verified Customer

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Professional! Awesome!! They were able to answer all my questions, and get me in and out! Awesome!! They were able to answer all my questions, and get me in and out! More

by kalek.rodrigues Verified Customer Verified Customer

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Service is good but the prices are too high. I am only going because the service was included when I bought my truck. I will be going elsewhere when it’s over I am only going because the service was included when I bought my truck. I will be going elsewhere when it’s over More

by CHUCKEMBICK79 Verified Customer Verified Customer

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Great customer service! Did not wait long for the service on my car to be done! Did not wait long for the service on my car to be done! More

by IVANIAROBLES Verified Customer Verified Customer

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Got an appointment with ease. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. More

by DAKING35 Verified Customer Verified Customer

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Toyota is always thorough and on time and the oil change is always done in a timely manner with a comfortable place to wait. is always done in a timely manner with a comfortable place to wait. More

by YOUNG.JULIE Verified Customer Verified Customer

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street Toyota in Amarillo ,Tx is better than Toyota of Des Moine in my experence Des Moine in my experence More

by koluck Verified Customer Verified Customer

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Extremely helpful, worked hard to solve my issue, and I really appreciate the excellent service from everyone I interacted with at the dealership. really appreciate the excellent service from everyone I interacted with at the dealership. More

by mashkelly Verified Customer Verified Customer

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