Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 66

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
962 Reviews
4.7

962 Reviews

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962 Reviews of Justin Madison

June 18, 2024

Dealership Rating
Employee Rating

Professional! Awesome!! They were able to answer all my questions, and get me in and out! More

by kalek.rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Toyota of Des Moines responded

If you have any further automotive needs please let us know!

June 17, 2024

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Service is good but the prices are too high. I am only going because the service was included when I bought my truck. I will be going elsewhere when it’s over More

by CHUCKEMBICK79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Toyota of Des Moines responded

Glad you're enjoying the included services with your truck purchase! We're always here to help if you need anything.

June 17, 2024

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Great customer service! Did not wait long for the service on my car to be done! More

by IVANIAROBLES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Jun 18, 2024

Toyota of Des Moines responded

Awesome! We strive for great service and fast turnaround. Thanks for choosing Toyota of Des Moines!

June 15, 2024

Dealership Rating
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Got an appointment with ease. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. More

by DAKING35
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 15, 2024

Dealership Rating
Employee Rating

Toyota is always thorough and on time and the oil change is always done in a timely manner with a comfortable place to wait. More

by YOUNG.JULIE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 13, 2024

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street Toyota in Amarillo ,Tx is better than Toyota of Des Moine in my experence More

by koluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Toyota of Des Moines responded

While we can't comment on other dealerships, we appreciate your feedback about your experience at Toyota of Des Moines. We're always striving to improve and provide the best possible service for our customers.

June 13, 2024

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Extremely helpful, worked hard to solve my issue, and I really appreciate the excellent service from everyone I interacted with at the dealership. More

by mashkelly
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 14, 2024

Toyota of Des Moines responded

We're thrilled to hear you had a fantastic experience! Our team is always happy to help and ensure a smooth service visit for our customers. Thank you for choosing Toyota of Des Moines!

June 13, 2024

Dealership Rating
Employee Rating

Everything is good. Friendly and professional staffs. Nothing to complain. Would definitely recommend toyota to others. More

by Calvin
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 14, 2024

Toyota of Des Moines responded

Fantastic to hear! Friendly and professional staff are what we strive for. Thanks for recommending Toyota of Des Moines!

June 12, 2024

Dealership Rating
Employee Rating

Quoted $630 + tax. This includes diagnostic & part. Paid $207 diagnostic and $530 for part. Unhappy that quote over $100 off. When I said something, he tried telling m More

by Emily061578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis , Colton Powers, Robert Schulz

Jun 14, 2024

Toyota of Des Moines responded

Hi Emily, we do our best to offer our customers the lowest possible pricing and we try to be as accurate as possible with our quotes. We are sorry to hear that was not the case for your recent visit. Please let our General Manager, JP Phillips know if you have any additional questions or concerns and he will be happy to assist you.

June 11, 2024

Dealership Rating
Employee Rating

Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po More

by GRADAM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Toyota of Des Moines responded

We appreciate your feedback and are disappointed that you don’t feel we provided the most important recommendations for your vehicle. If you would like to discuss this further, please contact our General Manager, JP Phillips.

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