Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 73

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
962 Reviews
4.7

962 Reviews

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962 Reviews of Justin Madison

April 23, 2024

Dealership Rating
Employee Rating

Excellent, friendly service. Mechanic very knowledgeable and through as well as rest of staff. Highly recommend! More

by Debbie Hauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Toyota of Des Moines responded

Excellent, friendly service. Mechanic very knowledgeable and through as well as rest of staff. Highly recommend!

April 22, 2024

Dealership Rating
Employee Rating

Excellent service. Kept informed. Price as promised. In and out in a timely fashion. Service completed well More

by Dance with the Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 19, 2024

Dealership Rating
Employee Rating

Great service at Toyota of Des Moines and fast, efficient, and thorough and love video More

by DIANERENZO.DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

May 10, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

April 18, 2024

Dealership Rating
Employee Rating

The minimum cost to diagnose the "check engine" light -- $205.00 -- is far too high, especially for seniors. You should have a senior discount. $245 for a new gas cap cover. It's the same thing that was wro More

by judidm3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2024

Toyota of Des Moines responded

Thank you for leaving your feedback. We do our best to offer the lowest possible pricing for all of our customers and we are disappointed you feel that standard was not met. If you would like to discuss this further, please contact our General Manager, JP Phillips.

April 18, 2024

Dealership Rating
Employee Rating

I come there because of trust and I have never been stuck along the side of the road. More

by tohami9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Apr 19, 2024

Toyota of Des Moines responded

That's what we strive for at Toyota of Des Moines - building trust and keeping you on the road! We appreciate you choosing us and letting us know how much you value our service. Thanks for the review!

April 18, 2024

Dealership Rating
Employee Rating

Thanks for your prompt service on the recall of my truck. It ended up not being a problem and I was in the next day and out in less than an hour after my appt time. Jason helped me figure out how my bed cove More

by ANTHONYTANNER95
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Apr 19, 2024

Toyota of Des Moines responded

We're glad to hear your truck recall service was quick and efficient at Toyota of Des Moines! Even better news that it ended up not being a problem. Thanks for recognizing Jason's helpfulness - we appreciate you choosing Toyota of Des Moines!

April 17, 2024

Dealership Rating
Employee Rating

I tend to feel like they always want to find something to add on to my service in order to get more money. They also are not very considerate of the fact people have jobs and can't respond to 10 text message More

by headley.fundip.emily6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Toyota of Des Moines responded

Thanks for letting us know about your experience. We value your feedback and are always looking to improve. We'll ensure service recommendations are clear and explore ways to offer updates at your convenience.

April 16, 2024

Dealership Rating
Employee Rating

The charges are awful. Paid $100 for them to tell me what I told them. More

by susan_x6
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Apr 18, 2024

Toyota of Des Moines responded

Hi Susan, we appreciate your feedback. We do our best to offer fair pricing and we are disappointed you feel that standard was not met. If you would like to discuss further, please contact our General Manager, JP Phillips.

April 16, 2024

Dealership Rating
Employee Rating

Scheduling is very flexible. Reminders come in text, email- however you want them. Appointments are on time, efficient and well explained before sending you on your way. The e More

by ultradrvr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Andrew Whiting, Emily Wagner , Colton Powers, Robert Schulz

Apr 16, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us.

April 12, 2024

Dealership Rating
Employee Rating

Great service and good quality work it was made on time . I am satisfied. Thanks More

by enrique.silvia.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

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