Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 74

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
965 Reviews
4.7

965 Reviews

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965 Reviews of Justin Madison

April 16, 2024

Dealership Rating
Employee Rating

The charges are awful. Paid $100 for them to tell me what I told them. More

by susan_x6
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Apr 18, 2024

Toyota of Des Moines responded

Hi Susan, we appreciate your feedback. We do our best to offer fair pricing and we are disappointed you feel that standard was not met. If you would like to discuss further, please contact our General Manager, JP Phillips.

April 16, 2024

Dealership Rating
Employee Rating

Scheduling is very flexible. Reminders come in text, email- however you want them. Appointments are on time, efficient and well explained before sending you on your way. The e More

by ultradrvr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Andrew Whiting, Emily Wagner , Colton Powers, Robert Schulz

Apr 16, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us.

April 12, 2024

Dealership Rating
Employee Rating

Great service and good quality work it was made on time . I am satisfied. Thanks More

by enrique.silvia.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 12, 2024

Dealership Rating
Employee Rating

Very friendly staff and very accommodating to fit us in to suit our schedule. This was our 2nd time at this dealership. More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis , Chris

Apr 15, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 10, 2024

Dealership Rating
Employee Rating

All. good no problem at all I wish they told me that the car wash is not working More

by Mil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Apr 11, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We hope to get the carwash fixed before your next visit!

April 07, 2024

Dealership Rating
Employee Rating

I hope someone send this to the owners of Toyota of Des Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best More

by ellynunezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Toyota of Des Moines responded

Justin shines at Toyota of Des Moines! Thank you for the feedback.

April 04, 2024

Dealership Rating
Employee Rating

I essentially left with the same problem I came with and $1,092.00 in my wallet. Such is life when dealing with Dealerships. More

by Unekdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 05, 2024

Toyota of Des Moines responded

We appreciate your feedback and are disappoint to see that you are still experiencing some issues. If you would like to discuss this further, please contact our General Manager, JP Phillips.

April 04, 2024

Dealership Rating
Employee Rating

I find the online tool for scheduling service appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use a More

by morfordfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

April 04, 2024

Dealership Rating
Employee Rating

Service was fast and staff very friendly, professional, and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. More

by jbapha3
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner, Rodney Colón

Apr 05, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service & friendly staff.

April 03, 2024

Dealership Rating
Employee Rating

Quick and easy to deal with Quick and easy to deal with. Very nice people to talk with. More

by Henry Dixon
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Apr 04, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

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