Justin Madison | Page 74

Very friendly staff and very accommodating to fit us in to suit our schedule. This was our 2nd time at this dealership. to suit our schedule. This was our 2nd time at this dealership. More

by jon Verified Customer Verified Customer

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All. good no problem at all I wish they told me that the car wash is not working good no problem at all I wish they told me that the car wash is not working More

by Mil Verified Customer Verified Customer

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I hope someone send this to the owners of Toyota of Des Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best and I’ve dealt with less the professional staff. More

by ellynunezjr Verified Customer Verified Customer

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I essentially left with the same problem I came with and $1,092.00 in my wallet. Such is life when dealing with Dealerships. $1,092.00 in my wallet. Such is life when dealing with Dealerships. More

by Unekdude Verified Customer Verified Customer

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I find the online tool for scheduling service appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use a appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use an existing vehicle as a placeholder to schedule my appointment. It was annoying for me as a Returning Customer. I looked at using the Quick Appointment form for my “new vehicle,” and I found it to be worse. It would not even display the list of service options. I can imagine these issues might be particularly frustrating for a new customer. More

by morfordfarms Verified Customer Verified Customer

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Service was fast and staff very friendly, professional, and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. More

by jbapha3 Verified Customer Verified Customer

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Quick and easy to deal with Quick and easy to deal with. Very nice people to talk with. Very nice people to talk with. More

by Henry Dixon Verified Customer Verified Customer

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I feel Toyota gives very good service and on a personal level. I am a real person to them. I especially felt my scheduler was exceptional. level. I am a real person to them. I especially felt my scheduler was exceptional. More

by Jo Verified Customer Verified Customer

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Quick, easy. Only criticism is loud phone use in waiting area...three different languages in conversation on speaker phone. Only criticism is loud phone use in waiting area...three different languages in conversation on speaker phone. More

by guyscar Verified Customer Verified Customer

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Very happy with my 150,000 mile maintenance performed. I also was pleasantly surprised with the offer of a car for the day. A new Highlander has been a topic of discussion between my wife and I. Justin ju I also was pleasantly surprised with the offer of a car for the day. A new Highlander has been a topic of discussion between my wife and I. Justin just may have made a new vehicle sale. We were very satisfied! More

by jebtex280 Verified Customer Verified Customer

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