965 Reviews
Write a Review965 Reviews of Justin Madison
April 16, 2024
Scheduling is very flexible. Reminders come in text, email- however you want them. Appointments are on time, efficient and well explained before sending you on your way. The e Reminders come in text, email- however you want them. Appointments are on time, efficient and well explained before sending you on your way. The entire staff demonstrate their professionalism and appreciation of my business. More
Other Employees Tagged: Ian Davis, Andrew Whiting, Emily Wagner , Colton Powers, Robert Schulz
April 10, 2024
All. good no problem at all I wish they told me that the car wash is not working good no problem at all I wish they told me that the car wash is not working More
Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz
April 07, 2024
I hope someone send this to the owners of Toyota of Des Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best and I’ve dealt with less the professional staff. More
Other Employees Tagged: JP Phillips, Travis Bergeson, Ian Rojas
April 04, 2024
I find the online tool for scheduling service appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use a appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use an existing vehicle as a placeholder to schedule my appointment. It was annoying for me as a Returning Customer. I looked at using the Quick Appointment form for my “new vehicle,” and I found it to be worse. It would not even display the list of service options. I can imagine these issues might be particularly frustrating for a new customer. More
April 04, 2024
Service was fast and staff very friendly, professional, and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. More
Other Employees Tagged: Emily Wagner, Rodney Colón

