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Justin Madison

Overview Reviews (965) Inventory (121)

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Justin Madison

Justin Madison | Page 72

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7

965 Reviews

Overview Reviews (965) Inventory (121)

4.7

965 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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965 Reviews of Justin Madison

May 03, 2024

Dealership Rating

Employee Rating

Always willing to work around my medical appointments. Very friendly phone person who always finds a way to help. Very friendly phone person who always finds a way to help. More

by JOLLEENDAVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz, Lisa- who schedules repairs! 100%

May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 02, 2024

Dealership Rating

Employee Rating

Everyone was friendly and very helpful. I would give the dealership a A+ rating throughout. I would give the dealership a A+ rating throughout. More

by ROBINSONCREW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Hutt, Ian Rojas

May 03, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 01, 2024

Dealership Rating

Employee Rating

Easy in and out and polite service. Took a bit over an hour for a tire rotation. Took a bit over an hour for a tire rotation. More

by Pilot1098

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 02, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

May 01, 2024

Dealership Rating

Employee Rating

Fast good excelente service thy make a videos of the inspection of the car repeat inspection of the car repeat More

by andresmr1702

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

May 02, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service.

May 01, 2024

Dealership Rating

Employee Rating

I feel comfortable having my car serviced at Toyota of Des Moines. Justin does an amazing job at explaining the service and costs. Des Moines. Justin does an amazing job at explaining the service and costs. More

by krisrees

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 01, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

April 30, 2024

Dealership Rating

Employee Rating

Excellent Quick Service. I love the video inspections. Really makes you feel part of the service. I love the video inspections. Really makes you feel part of the service. More

by PRYMEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Blake Murray, Manual Arias

May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 30, 2024

Dealership Rating

Employee Rating

Fast and accurate work. They worked me in without an appointment. I was very appreciative. They worked me in without an appointment. I was very appreciative. More

by DENNYWULF13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 01, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

April 27, 2024

Dealership Rating

Employee Rating

Got in and got out. That’s a 10 as far as I’m concerned! That’s a 10 as far as I’m concerned! More

by BILLLYNNE5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 29, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Toyota of Des Moines! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

April 26, 2024

Dealership Rating

Employee Rating

The service that I received was ok, nothing exceptional but the price I paid was double what my local mechanic would charge me. but the price I paid was double what my local mechanic would charge me. More

by Kperkinswrf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 29, 2024 -

Toyota of Des Moines responded

We're sorry to see we missed the mark at providing a 5-star experience for you. We would like to learn more about your visit. We look forward to improving our service and thank you for your time.

April 26, 2024

Dealership Rating

Employee Rating

Ian is outstanding! Positive. Patient. Knowledgeable. Does an excellent job! He highly represents Toyota! Thanks! Positive. Patient. Knowledgeable. Does an excellent job! He highly represents Toyota! Thanks! More

by JESUSKIMMAMMA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis , Brock is also a five star! He represents Toyota beyond words. I appreciate all he has done when I had strut issues with my Sequoia. Brock deserves high recognition. He is a very patient and knowledgeable person.

Apr 26, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

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