Justin in the services department is easy to reach and
communicates promptly with any issues that may arise answering questions and providing options.
communicates promptly with any issues that may arise answering questions and providing options.
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by JAndrews
Jun 27, 2022 -
Toyota of Des Moines responded
Thank you for the kind words! Justin is a valued member of our team, and we're lucky to have him!
I wasn't expecting the problems the we found, but Justin
was helpful in answering my questions, getting things I needed out of my car, and arranging a "loaner". He didn't see the better coupon I had, but q
was helpful in answering my questions, getting things I needed out of my car, and arranging a "loaner". He didn't see the better coupon I had, but quickly corrected it when I pointed it out. The biggest complaint is the cost, but I realize it's probably comparable with other dealerships. Bryon Baker was also pleasant to work with in ordering a new vehicle.
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by thatsjan
Other Employees Tagged:
Bryon Baker
May 31, 2022 -
Toyota of Des Moines responded
Thank you for choosing Toyota of Des Moines! We're glad that you enjoyed working with Justin and Bryon during your visit. Please let us know how we can assist you again in the future!
May 31, 2022 -
Toyota of Des Moines responded
Thank you for the 4-star rating and your shout-outs for Justin and Byron! We're glad they could assist you with your visit and hope to work with you in the future.
Justin is always accessible and easy to communicate with.
He is concise and to the point and provides advice when needed. I value he treats me with respect and confidence.
He is concise and to the point and provides advice when needed. I value he treats me with respect and confidence.
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by JAndrews
May 27, 2022 -
Toyota of Des Moines responded
Thank you for the 5-star rating and your shout-out for Justin! We look forward to working with you in the future.
Fast, courteous service and staff.
Always seem to go above and beyond. One of the technicians came to my home after I had been in for service because he couldn't remember if he had r
Always seem to go above and beyond. One of the technicians came to my home after I had been in for service because he couldn't remember if he had reset program.
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by juju900
May 16, 2022 -
Toyota of Des Moines responded
Thank you for the kind words, it was our pleasure to serve you! We appreciate you taking the time to let us know how our service department is doing. Please come back and see us for any of your future car needs!
Service explanation was nicely detailed.
I did like how Justin explained what service would be performed and what was actually needed during this visit. The service department is well organ
I did like how Justin explained what service would be performed and what was actually needed during this visit. The service department is well organized and I hardly had any wait. The shuttle service was great to and from the dealership. Steve made the ride enjoyable. I also appreciate the car wash.
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by jbrooks
Other Employees Tagged:
Gordon Beecham
, Judith Madison, Steve (Shuttle Driver)
Apr 29, 2022 -
Toyota of Des Moines responded
Thank you for the kind words and feedback! We value your support, it's great to hear that you enjoyed working with Justin and Steve in our service department.We look forward to working with you again in the future!
Service department is honest and straight forward.
Justin was great to communicate with. Justin always follow up.
Justin was great to communicate with. Justin always follow up.
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by JAndrews
Apr 27, 2022 -
Toyota of Des Moines responded
Thank you for the 5-star review and your shout-out for Justin! We look forward to working with you in the future.
Exactly what I would expect from Toyota of Des Moines and
why We bought our car from them
why We bought our car from them
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by zencat
Mar 28, 2022 -
Toyota of Des Moines responded
Thank you for the great feedback! We are pleased to hear you've had a great experience at our dealership. We hope to see you again soon!
Fast service.
Competitive pricing. Decent deals on vehicles. Trustworthy. They will pick up vehicles which is a great service.
Competitive pricing. Decent deals on vehicles. Trustworthy. They will pick up vehicles which is a great service.
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by DeusFever
Mar 11, 2022 -
Toyota of Des Moines responded
We appreciate the great review! Please don't hesitate to reach out if there is anything more we can do for you. Take care!
Toyota of Des Moines worked me in on an emergency - I
need to take my daughter’s car back to her at college, but it had a dead battery. They fixed it and now I have peace of mind that my daughter won’t h
need to take my daughter’s car back to her at college, but it had a dead battery. They fixed it and now I have peace of mind that my daughter won’t have a problem.
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by Dave
Feb 22, 2022 -
Toyota of Des Moines responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you so much again for your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always great service! Very friendly! Thank you for caring
about us! I know where I'm buying my next Prius!
about us! I know where I'm buying my next Prius!
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by Jule A Loy Gray
Feb 01, 2022 -
Toyota of Des Moines responded
Wow, that's great to hear, Jule! Thank you for taking the time to share with us. We're delighted to hear how pleased you were with your visit. Be sure and give us a call when you're ready for your new Prius!