Justin Madison | Page 84

Customer service seems to be slipping the bigger the Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. More

by CHOVICK Verified Customer Verified Customer

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Superb! ! As usual very well taken care of! Very knowledgeable, courteous, and willing to do whatever it night be to assist me and my vehicle with the highest ! As usual very well taken care of! Very knowledgeable, courteous, and willing to do whatever it night be to assist me and my vehicle with the highest levels. More

by PBTMM Verified Customer Verified Customer

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He’s OK I haven’t had a problem with him but I can see he is the best but Toyota I have a Toyota car and now I’m noticing it is not the best company I came in Thursday trying to buy a car until today they’re is the best but Toyota I have a Toyota car and now I’m noticing it is not the best company I came in Thursday trying to buy a car until today they’re saying because of my credit score I cannot get a vehicle but they took my thousand dollar beforehand hopefully I can get my money back quickly they give me hopes that I’m getting a car but it looks like I’m not getting car yeah they take their time they don’t call you have to call them hopefully they can change that their customers skills More

by IQRA_LOVE2013 Verified Customer Verified Customer

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Wonderful customer service, sales teams and all other departments as well! Keep up that great work! departments as well! Keep up that great work! More

by PBRILES Verified Customer Verified Customer

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Great service. I won't take my vehicle anywhere else. Keep up the good work. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01 Verified Customer Verified Customer

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We had an excellent experience at Toyota of Des Moines, and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! More

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Was disappointed that the financing aspect was already completed and I was expected to just sign paperwork. No regard was given for down payment, possibly trade in, or any negotiations whatsoever on the M completed and I was expected to just sign paperwork. No regard was given for down payment, possibly trade in, or any negotiations whatsoever on the MSRP. Steve was cordial and helped us get past the initial stumbling blocks. The vehicle is great and now I know that better communication is necessary the next time I deal with Toyota. Also Justin did a great job of explaining the features to us. More

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They made buying a car very easy. Was in and out very quickly. They gave me a good value on my trade in and even dropped the price a little bit on the car I was buying, which is very Was in and out very quickly. They gave me a good value on my trade in and even dropped the price a little bit on the car I was buying, which is very rare in today’s market! Steve Henigan was amazing to work with. He notified me as soon as a car he thought I may be interested in became available, and I’m so happy he did! More

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Purchased a new car and it was so easy and everyone was very helpful. Had no pressure, only friendly service. Debby and Spencer were great answering all my questions, and I had a lot since it has been 20 y very helpful. Had no pressure, only friendly service. Debby and Spencer were great answering all my questions, and I had a lot since it has been 20 years since I purchased from you last time. Came in the next day to service for a rattling noise and was helped immediately. They solved my problem and didn’t make me feel stupid since it was my fault! Very kind. Thank you all very much. More

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This is a great place for your new vehicle and it is followed up with really great service and customer support. Thanks! followed up with really great service and customer support. Thanks! More

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