Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 87

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
962 Reviews
4.7

962 Reviews

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962 Reviews of Justin Madison

August 26, 2021

Dealership Rating
Employee Rating

Excellent customer service, fast turn around on any work I have done on my car, and very friendly, helpful people! While I waited for my car to be done, I walked laps in the showroom to get in some extra st More

by kaygolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gordon Beecham

Aug 26, 2021

Toyota of Des Moines responded

Thank you for your wonderful feedback! It is great to hear that our dealership's atmosphere helped you feel comfortable. Our team's goal is providing a good customer experience and we are happy that you enjoyed that. It was a pleasure to take care of you, and we look forward to serving you in the future. Take care! -Your Toyota of Des Moines team.

August 05, 2021

Dealership Rating
Employee Rating

Justin Madison does an outstanding job and Toyota of Des Moines should be very fortunate and proud to have Justin as an employee. He is the perfect example of how Customer Service should be with all Service More

by gannonobx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Toyota of Des Moines responded

Dan, thank you for your kind feedback, It is fantastic to hear Justin exemplified our values during your time with us. We love to hear shout-outs like this, and I am happy to forward your kind words about him with the rest of our team. Thank you for your patronage, and we look forward to the opportunity to take care of you in the future! - Your Toyota of Des Moines team.

July 02, 2021

Dealership Rating
Employee Rating

Service completed quickly and got me back on the road!! Justin Madison in the service department does a great job of communicating issues and keeping me up to date. This visit was just an oil change by my More

by Mark J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jul 07, 2021

Toyota of Des Moines responded

Mark, thank you for taking the time to share your experience with us! We are so glad to hear that you enjoyed working with Jason and our service team. If there is anything else we can help with in the future, please don't hesitate to reach out! Thanks again!

July 02, 2021

Dealership Rating
Employee Rating

Clean efficient and work was done quickly. Very friendly and let me know what to expect More

by druesander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Toyota of Des Moines responded

This is what we love to hear! Thank you for the excellent rating and feedback. We are so glad to hear that our team kept you well informed and your visit was quick and efficient! We appreciate your business and look forward to working with you again in the future.

June 23, 2021

Dealership Rating
Employee Rating

Only disappointment was not being able to make use of the courtesy car. Justin has taken care of our cars for many years. So nice to me since this has become my task. More

by lssonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2021

Toyota of Des Moines responded

Thank you for taking the time out of your day to give us feedback on your experience with us! We are happy to hear Justin has been helpful and kind to you for all these years. We at Toyota of Des Moines are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship.

May 31, 2021

Dealership Rating
Employee Rating

It was quick and fast. My car is now running even better! The service team always does a great job! Thanks for the great service! More

by tylergustason
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis , Cass Cupp, David Marchant

Jun 01, 2021

Toyota of Des Moines responded

You're very welcome! We enjoyed working with you and appreciate you bringing your vehicle to our service team. Come visit us again before too long!

April 29, 2021

Dealership Rating
Employee Rating

New in town and this was myfirst visit. Appreciate being able to schedule service in a short amount of time. Everyone I came in contact was very professional. Also liked free Car wash with visit! More

by Lakergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner , Tom Lyons, David Marchant, Colton Powers, Dot was very accommodating when scheduling my appointment

Apr 30, 2021

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. Let us know if there is anything else you need!

April 15, 2021

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Employee Rating

The team provided more than expected in service. I am and always been satisfied with the service, that is why I return to have my vehicle repairs complete here. More

by leonardmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Toyota of Des Moines responded

It's our pleasure to exceed your expectations, Leonard! It is always great to have you at the dealership and we look forward to continuing to take care of your vehicle in the future.

February 28, 2021

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Employee Rating

The service was great from the time I drove in until the parts were received and replaced. Everything went smoothly. Thank you. Everyone was very professional. More

by rumelhartp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Toyota of Des Moines responded

Thank you for sharing your experience with us. We are so glad to hear that it went smoothly and you were given great service. We will let our service team know that they did a fantastic job helping you out. We appreciate the feedback and we look forward to helping you out again in the future.

February 04, 2021

Dealership Rating
Employee Rating

SIMPLY AWESOME!!as always that is all it was good SIMPLY AWESOME!! as always that is all it was good excellent very good excellent - no problems. All went well quick and kept informed thank you again More

by JTBMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis , Cass Cupp

Feb 05, 2021

Toyota of Des Moines responded

Thank you for the awesome feedback as well! We appreciate you stopping in and look forward to working with you again.

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