964 Reviews
Write a Review964 Reviews of Justin Madison
October 20, 2018
Great service department I have taken many of my Toyota cars to the service department for 30 years any they always take great care of my cars. What I appreciate is they will I have taken many of my Toyota cars to the service department for 30 years any they always take great care of my cars. What I appreciate is they will tell me some things we may need to keep an eye on but don't try to push repairs on me. More
October 01, 2018
New car purchase Thank you, Noah, for the information and help you and your staff provided last Saturday for my new car purchase. You and JR took the time to answer Thank you, Noah, for the information and help you and your staff provided last Saturday for my new car purchase. You and JR took the time to answer my questions and those of my friends the Michels which contributed to helping me to feel confident in the new purchase. I have for many years recommended Toyota of Des Moines and will continue to do so. After 10 years with my last Toyota I am still getting used to the new features but the look, feel and performance of the car is amazing. In my opinion there is nothing like the Camry. Again I so appreciate your help. It was nice to meet you, Noah. Thanks so much, Gwen Butler More
Other Employees Tagged: JP Phillips, Ryan McClanahan , Miles Black, JR Hickenbottom, Noah Wolter
September 28, 2018
Professional Service Team Toyota of Des Moines has done my vehicle services and has always been great to work with. Services are done in a timely manner and the service reps k Toyota of Des Moines has done my vehicle services and has always been great to work with. Services are done in a timely manner and the service reps keep me updated as the service is being done. More
September 28, 2018
solid service Solid service overall. Communications when service was complete and for shuttle pick up were timely. I Was disappointed in the cost of the OS upda Solid service overall. Communications when service was complete and for shuttle pick up were timely. I Was disappointed in the cost of the OS update. More
Other Employees Tagged: shuttle driver
September 27, 2018
great The dealer was able to get my service completed within a short period of time. I called and asked for a earlier appointment ( by two hours ) than my The dealer was able to get my service completed within a short period of time. I called and asked for a earlier appointment ( by two hours ) than my scheduled appointment and the service department didn't hesitate to have me bring my car in and they did a great job with the service. More
September 26, 2018
Service is always good. No problems. The service experience is always great. The service reps are helpful and informative. I usually wait for my car but I left it this time and in 4 hou The service experience is always great. The service reps are helpful and informative. I usually wait for my car but I left it this time and in 4 hours I had the information I needed. Thanks, Gwen Butler More
September 04, 2018
First Class in Everyway This dealership has to be in the top tier for the whole country. No matter which person you may talk to they are smiling, courteous, knowledgeable, fr This dealership has to be in the top tier for the whole country. No matter which person you may talk to they are smiling, courteous, knowledgeable, friendly and helpful. Toyota of Des Moines has to be a wonderful place to work, it shows in every employee. More
Other Employees Tagged: Steve Henigan, Chad Millhollin , JD Kent
July 29, 2018
Excellent Best service at buying a car in our lifetime. Derrick was amazing and friendly. Would recommend him to everyone! Marcy was so friendly and helpful. Se Best service at buying a car in our lifetime. Derrick was amazing and friendly. Would recommend him to everyone! Marcy was so friendly and helpful. Service people were friendly and patient More
Other Employees Tagged: Marcy Davis, Derrick Luttrell
July 24, 2018
Great service Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in to have installed. Not only did they have them in stock but they installed them while I was there getting my oil changed so I wouldn't have to come back in. Greatly appreciated!! More
July 09, 2018
5,000 service for my 2016 Camry. I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately too I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately took care of my needs. More

