Justin Ortiz | Page 2

Service prrsónnel rude and confrontational. I have been servicing my automobiles for many years this was the worst experience. I have been servicing my automobiles for many years this was the worst experience. More

by HARISHMAGO758 Verified Customer Verified Customer

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It took about an hour for my service and I was very happy with the time. My new running boards look fantastic. The personnel was extremely nice and professional. I’m very happy with Toyota! with the time. My new running boards look fantastic. The personnel was extremely nice and professional. I’m very happy with Toyota! More

by diane.gonyea Verified Customer Verified Customer

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I had a service alert on 24 tundra and called dealer. Person on the phone had no idea what the issue was. I scheduled service and attended appointment. Upon arrival I advised service adviser of an issue Person on the phone had no idea what the issue was. I scheduled service and attended appointment. Upon arrival I advised service adviser of an issue with stop/start system and he said they would check it out. After tire rotation and checking issue tec advised issue could not be replicsted. As I left dealer snd returned home the stop/start system malfunctioned again as I parked in my driveway. I have since done research and found "many or all" third gen tundras are doing the same thing. I need this issue addressed at the dealer or I will escalate to corporate. More

by cavemanred1 Verified Customer Verified Customer

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Justin is always courteous and professional. He keeps me informed and lets me know the cost upfront. He keeps me informed and lets me know the cost upfront. More

by AEJSP2007 Verified Customer Verified Customer

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Great and fast service also great communication. Justin walked me thru the steps they were gonna going to work on my car Justin walked me thru the steps they were gonna going to work on my car More

by danielcruz0600 Verified Customer Verified Customer

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Great service! thank you for the quick turnaround. Happy Holidays to you and entire crew! thank you for the quick turnaround. Happy Holidays to you and entire crew! More

by Muthu Verified Customer Verified Customer

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my experience was great my wife and i have no complaints everything went well. plus the cafe breakfast was wonderful. everything went well. plus the cafe breakfast was wonderful. More

by larrywalden1 Verified Customer Verified Customer

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I was in for a service appointment for my Corolla Cross lease , and spoke to Amir about upgrading . Amir went above and beyond to put me into a lease for the vehicle I really wanted at the payment I requir lease , and spoke to Amir about upgrading . Amir went above and beyond to put me into a lease for the vehicle I really wanted at the payment I required, no back and forth haggling, More

by imagroovymom Verified Customer Verified Customer

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This dealership is amazing,I drive a hour to get my suv service here. No complaints. Great customer service. service here. No complaints. Great customer service. More

by Charnelle22.cb Verified Customer Verified Customer

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Justin was great. No complaints there. The time I was there waiting for my car for a simple oil change was unacceptable! I arrived at 12:25pm with a pre scheduled app No complaints there. The time I was there waiting for my car for a simple oil change was unacceptable! I arrived at 12:25pm with a pre scheduled appointment and left at 2:20 (timestamp on Apple Pay 2:14pm). I will try Toyota one more time. If there is no improvement, I will find a local oil change option. More

by Jimenezzr Verified Customer Verified Customer

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