Justin Ortiz
Justin Ortiz at Toyota of Tampa Bay

Justin Ortiz | Page 3

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.5
174 Reviews

Languages Spoken

Spanish Spanish

4.5

174 Reviews

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174 Reviews of Justin Ortiz

December 15, 2025

Dealership Rating
Employee Rating

I was in for a service appointment for my Corolla Cross lease , and spoke to Amir about upgrading . Amir went above and beyond to put me into a lease for the vehicle I really wanted at the payment I requir More

by imagroovymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Colon, Amir Aboroomi

Dec 15, 2025

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

December 10, 2025

Dealership Rating
Employee Rating

This dealership is amazing,I drive a hour to get my suv service here. No complaints. Great customer service. More

by Charnelle22.cb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2025

Dealership Rating
Employee Rating

Justin was great. No complaints there. The time I was there waiting for my car for a simple oil change was unacceptable! I arrived at 12:25pm with a pre scheduled app More

by Jimenezzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Toyota of Tampa Bay responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 01, 2025

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Employee Rating

It was great experience and Just Ortiz was great and was extremely helpful. Overall a very positive experience. More

by ARMANDO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

November 30, 2025

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This delearship is honest and trustworthy. Ask for Justin, he is understanding and explains what our car needs in simple terms. More

by ATOZEVANS
Service Price Transparency
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Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

All yall do is get people to buy stuff and lie horrible xxxxxx off about my bumper still haven't got a response back but yall put a stripe on the bumper and it didn't stick and that didn't work pay to mu More

by EUNIKASMITH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

November 23, 2025

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Thank you Justin for helping me out with my car yesterday. I had to make some choices regarding what should be done first and you were there,along the way being patient and very friendly... I tru More

by Beatrice Cyrius
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

October 20, 2025

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Employee Rating

Thank You for the recommendations and quick service of the vehicle and answering all my questions More

by Sharan Shet
Service Price Transparency
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Recommend Dealer
Yes

October 15, 2025

Dealership Rating
Employee Rating

Very professional. Have no had issues with any of the service advisors who have assisted me. More

by Noahark1981
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Carr

October 08, 2025

Dealership Rating
Employee Rating

People usually very polite. Justin is good at customer service. He is my advisor. Always good to work with. More

by MHASKINS8048
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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