Justin Parra

The service that I received was really good. The only issue that I encountered was the "convenience fee that I was charged by a third party when I paid using the texted link with my billing. T The only issue that I encountered was the "convenience fee that I was charged by a third party when I paid using the texted link with my billing. This was inappropriate and I instructed my credit card company to not pay the added $28.75 that I was charged above and beyond the charges for the service. I found this out when I arrived to pick up the truck and the actual charges were $28.75 less than what I had paid through the link and the girl at the counter informed me of this. More

by LARSMITH2359 Verified Customer Verified Customer

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Great sevice. They always take you at your schedule time. The new service of videoing your vehicle once its serviced, and then telling you what you need is a great They always take you at your schedule time. The new service of videoing your vehicle once its serviced, and then telling you what you need is a great idea. More

by SCPD332 Verified Customer Verified Customer

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Fantastic job and fantastic customer service! I’ve been so impressed with the entire staff at Hawk Ford from beginning to every appointment since you guys have been amazing. I will continue to br I’ve been so impressed with the entire staff at Hawk Ford from beginning to every appointment since you guys have been amazing. I will continue to bring my business as long as I live in the area. Great team of experts ready to work on your vehicle and make you feel welcome. More

by OAB3 Verified Customer Verified Customer

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Terrible customer service in the service department. Every time I’ve gone to Hawk for my car to be serviced it’s been a terrible experience. No matter who’s at the desk they always look bothered to help Every time I’ve gone to Hawk for my car to be serviced it’s been a terrible experience. No matter who’s at the desk they always look bothered to help you super short with responses. The part that upsets me the most is the lack of communication. I always have to call them for updates. And I always wait at least 5 hours before I call. This will be the last time I come to this dealership. More

by GIOVANNIEOCON Verified Customer Verified Customer

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Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by JASON.SCHAPER Verified Customer Verified Customer

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Service was exceptional as always. The home pick up and drop off of the vehicle is a great perk! The home pick up and drop off of the vehicle is a great perk! More

by Pete Chrisos Verified Customer Verified Customer

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Service staff is competent, courteous, and thorough. The Service Manager has done a great job with his team. The Service Manager has done a great job with his team. More

by tnod1957 Verified Customer Verified Customer

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Quick and professional service at a great price. We will definitely be back for oil change and other service. We will definitely be back for oil change and other service. More

by CHAUSOUL Verified Customer Verified Customer

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The gentleman who came out and dealt with the recall notice from Ford was very pleasant and efficiently took care of the problem. Thank you. Jim Whitley notice from Ford was very pleasant and efficiently took care of the problem. Thank you. Jim Whitley More

by JAMES.WHITLEY Verified Customer Verified Customer

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Easy to work with, great customer service, great technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! More

by LEONHARDSANDRAL Verified Customer Verified Customer

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