Isaias Parra
Isaias Parra at Hawk Ford of St. Charles

Isaias Parra

Technician

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
58 Reviews
4.7

58 Reviews

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58 Reviews of Isaias Parra

October 27, 2026

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Employee Rating

Worked fast. Got things done quickly. Friendly. Helpful. Not sure I truly needed fuel induction, but the rest was excellent. More

by Big2cat
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Recommend Dealer
Yes
Oct 27, 2026

Hawk Ford of St. Charles responded

We're glad our team made service on your Ford Bronco quick and easy to navigate. We also acknowledge your uncertainty about whether the fuel induction service was necessary.

October 27, 2026

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The dealership was extremely friendly and helpful with the issues that I came into the dealership with. Such great customer service overall More

by SHALAMARJOHNSON
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Recommend Dealer
Yes
Oct 27, 2026

Hawk Ford of St. Charles responded

We're glad our team made you feel welcome and supported you with the concerns you brought in for your Ford Fusion. Thank you for the five-star rating!

October 13, 2026

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I love your service,I think you guys are the best team ,that’s why I always bring my cars! More

by edrimonas
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Recommend Dealer
Yes
Oct 13, 2026

Hawk Ford of St. Charles responded

Hearing that you think we’re the best team and always bring your cars means a lot to our service department. We’re grateful for your loyalty and happy to keep your Ford Explorer in top condition.

September 12, 2026

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I appreciate how they can pick your car up and bring it back to you when you’re not able to. I thank God for that service other than that I just really appreciate the della for having these services for th More

by GILESVERONICA82
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2026

Hawk Ford of St. Charles responded

Knowing that our pickup and return service was helpful means a lot to us. Our team is pleased we could pick up and return your Ford Edge.

August 15, 2026

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My experience from the time I came in looking for a vehicle to the several times I have had the car service has been exceptional. The sales staff and the service department are a cut above the rest., More

by HOPE.FREE41
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Recommend Dealer
Yes

July 30, 2026

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Excellent professional, friendly, knowledgeable service! Especially the service tip they give you when you pickup your car after service. More

by BILLTWENTY
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Recommend Dealer
Yes

July 04, 2026

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Love the new changes. Free vehicle pickup and delivery along with accepting payment over the phone and the information board in the wall at service, showing customer, veh More

by TJJ105
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Recommend Dealer
Yes

July 01, 2026

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I specifically asked for a tire rotation on all four tire and Engine oil change...Hawk ford only did the engine oil VERY DISAPPOINTING... More

by MARTINOMACRI
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Recommend Dealer
No

June 04, 2026

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Employee Rating

Best Dealer ever. Truck was fixed right the first time. Service team was very professional. More

by dwilco2
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Recommend Dealer
Yes

May 31, 2026

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Employee Rating

Service analysis was thoroughly performed and the technician explained everything very clearly. I was happy to know what I needed to be concerned about and what I didn’t. More

by CYPHERH20
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Recommend Dealer
Yes
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