Justin Pascarelli | Page 8

Curran Volkswagen responded

Hello, Teggy. Thank you for taking the time to leave us a review. We're sorry to hear that your experience with our sales team didn't meet your expectations. We strive to provide excellent customer service and are sorry that we fell short in your case. We're glad to hear that the other salesman and finance guy were great, but we understand that the initial interaction is crucial to your overall experience. We'll be sure to address any gaps in knowledge or communication within our team so that future customers don't have the same experience. Thank you again for bringing this to our attention.

Curran Volkswagen responded

Hello, Thank you so much for taking the time to leave such a positive review about your experience with us! We are thrilled to hear that your car-buying experience was the easiest ever and that our staff was professional and a pleasure to work with. We strive to provide excellent customer service and are glad to hear that we met your expectations. Thank you again for your kind words - we appreciate it!

Curran Volkswagen responded

Hello, Melissa! Thank you so much for your kind words about our dealership and sales team. We're thrilled to hear that you had such a positive experience with us and that we were able to provide you with the level of service you deserve. Our goal is always to put the customer first, so it's great to see that our efforts are being recognized. Thank you again for choosing us - we hope to see you back at Curran Volkswagen in the future!

Curran Volkswagen responded

Thank you so much for taking the time to leave such a wonderful review, Samantha! We're thrilled to hear that your experience at our dealership was so positive and that Gianni, John, Justin, and Sandra were all able to help you out. We strive to create a pressure-free environment for our customers and it's great to see that you felt the same way. Thank you again for choosing us, and we look forward to seeing you in the future!

Curran Volkswagen responded

Thank you, Gloria! We're thrilled to hear that you had an excellent experience with our team and that someone walked you through the features of your new Jetta. Our goal is always to provide top-notch customer service and we're glad to see that we met your expectations. Thank you again for choosing us - we hope you enjoy your new car!

Curran Volkswagen responded

Hello Ziggi! Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that our service team has consistently exceeded your expectations and that you had a great experience with us. It's always our goal to provide excellent customer service and it's great to see that we were able to do that for you. Thank you again for your kind words - we look forward to serving you in the future!

Curran Volkswagen responded

Thank you, Sean, for sharing your experience! We're so glad to hear that Eric and the sales team made your visit enjoyable and pressure-free. It's great that Justin helped clarify the financial details and that John took the time to thoroughly explain your new car. We’re thrilled you found a great used car and felt you got a fair deal. We look forward to seeing you again at Curran Volkswagen for your next vehicle!

Curran Volkswagen responded

Hello, JPAW. Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience at our dealership was top-notch. It's always great to see customers have positive interactions with our team and we're glad that Tom, Sean, Justin, and John were able to help make your visit so enjoyable! Thank you again for choosing Curran VW and we hope to see you in the future!