Justin Pascarelli | Page 9

Curran Volkswagen responded

Hello, vw2024. Thank you for taking the time to share your feedback about your recent visit to our dealership. We apologize that we did not meet your expectations when it came to our leasing process and communication. We understand how frustrating this experience was for you and we reached out to you via phone to make things right. Please let us know if there's anything else we can do at (855) 822-3597 or email us at wecare@curranvw.net so we can improve our services in the future. Thank you again for bringing this matter forward.

Curran Volkswagen responded

Thank you so much for taking the time to leave us such a positive review! We're thrilled that our team exceeded your expectations in every aspect of your car-buying experience for you. Your satisfaction is always our top priority, and we appreciate you recognizing that with our easy terms and dealership experience. If there's anything else we can do to further assist you in the future, please don't hesitate to reach out - thank you again for choosing Curran VW!

Curran Volkswagen responded

Hello, Ronan. Thank you so much for taking the time to leave us such a great review! We're thrilled to hear that your experience with our sales team was fantastic and that we were able to make the process of buying your new car and trading in your leased vehicle from another brand seamless. Our team works hard to provide excellent customer service and it's great to see that their efforts have not gone unnoticed. Thank you again for choosing us - we hope you continue to enjoy driving your new ride!

Curran Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with our sales team, particularly Tom and Gianni. Their dedication to providing excellent customer service is something we strive for every day at Curran VW, and it's always wonderful to see their hard work recognized by satisfied customers like yourself. If there's anything else we can do in the future, please don't hesitate to reach out – thank you again for the review!

Curran Volkswagen responded

Hello, Marez. Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had an exceptional experience at our dealership and we appreciate your kind words about Nick, Sean, Gianni, Barbara, and Sandy. They are all dedicated team members who strive to make sure every customer has a positive experience from start to finish. If there's anything else we can do for you in the future, please don't hesitate to reach out - thank you again!