Justin Payne | Page 4
Service Advisor
Metro Ford of OKC
2800 W I 44 Service Rdx
Oklahoma City , OK 73112
158 Reviews
Write a Review158 Reviews of Justin Payne
February 08, 2026
Multi point inspection shows things that should have already been taken care of when the shop replaced the engine 8 months ago and quote an insane amount for the suggested service. They take 2 hours to already been taken care of when the shop replaced the engine 8 months ago and quote an insane amount for the suggested service. They take 2 hours to do a simple oil change with appointment. Be sure to take at least a half day off work if you plan to use this service location. Also, do not schedule anything after 3:00pm. They also will leave grease marks on your vehicle basically anywhere they touch it. More
January 31, 2026
The dealership was amazing, very clean, and the workers were all very nice to me. I loved the hospitality and cleanliness of the establishment. were all very nice to me. I loved the hospitality and cleanliness of the establishment. More
Other Employees Tagged: Martha Ortiz , Cristian Jimenez
January 09, 2026
this AI phone system is terrible. My call continues to get dropped. When I get a text it comes from different numbers. My call continues to get dropped. When I get a text it comes from different numbers. More
Other Employees Tagged: Mike Barnett
January 09, 2026
They got me right in for an oil change when I was pressed for time before a trip. It was a Saturday and they were very accommodating it kept me going and I really appreciate the team effort I experienced. . for time before a trip. It was a Saturday and they were very accommodating it kept me going and I really appreciate the team effort I experienced. . More
Other Employees Tagged: Evan Specht, Mike Barnett
December 20, 2025
I had an appointment at 8:30 for an oil change, fuel additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I w additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I was never updated on my service. This has never taken this long before. Very frustrating and waste of my time, even if it’s a free oil change from buying the car here. I’ll try again and if it’s not any better I’ll go elsewhere for service. 3 hours is ridiculous! More

