Justin Plant | Page 4

Justin was very professional and kind. He kept me informed of the service on my vehicle and the work was performed much quicker than I expected. Thank you He kept me informed of the service on my vehicle and the work was performed much quicker than I expected. Thank you More

by ibodybybill Verified Customer Verified Customer

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The staff is super friendly at White's Ford. They worked our truck in and changed the brakes the same day. Would definitely recommend. They worked our truck in and changed the brakes the same day. Would definitely recommend. More

by nahoohank Verified Customer Verified Customer

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The gentlemen were all very courteous and, after going on a mini trip today, the work was done very well . I’ll be back ! a mini trip today, the work was done very well . I’ll be back ! More

by BonnieJean Verified Customer Verified Customer

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So yesterday i wrote a review about an experience i had about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not t about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not the tech) and they are refunding me 100% of my money. I offered to pay the service call which is only fair. Just wanted to update the situation and change my rating. I’ve always enjoyed working with Whites….mistakes happen but life goes on. More

by Carol Hahn Verified Customer Verified Customer

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Took my vehicle in for a prob with the seat belt. Was told it was not fixable and had to be replaced -almost $400. I got the faulty seat belt back (per my request) and I got out the piece that was “j Was told it was not fixable and had to be replaced -almost $400. I got the faulty seat belt back (per my request) and I got out the piece that was “jammed” in there in 15 seconds however I was told the technician was unable to get it out. More

by Carol Hahn Verified Customer Verified Customer

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I have never had a bad experience with whites ford in Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that did Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that didn't need done when I questioned what another dealer had told me my wife's car needed! There honest and professional! More

by Joshua R Verified Customer Verified Customer

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They did amazing and only took a couple of days! Justin, curt, and dough always keep me updated and will always come back! Justin, curt, and dough always keep me updated and will always come back! More

by kennedysamuel617 Verified Customer Verified Customer

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Justin in service kept us informed on the status of our repair, and when was completed. repair, and when was completed. More

by Steve.thomas Verified Customer Verified Customer

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There team is efficient and will let you know what other repairs if needed and do Let know the coast if any changes. Friendly and efficient people! repairs if needed and do Let know the coast if any changes. Friendly and efficient people! More

by allure116 Verified Customer Verified Customer

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They were able to diagnose the problem for my van. I chose to have a rebuilt transmission, instead of a planetary gear kit installed. I chose to have a rebuilt transmission, instead of a planetary gear kit installed. More

by plank4 Verified Customer Verified Customer

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