Justin Russo | Page 4
Assistant Service Manager
City Volkswagen of Chicago
5330 W. Irving Park Road
Chicago, IL 60641
35 Reviews
Write a Review35 Reviews of Justin Russo
September 17, 2019
Coming from someone who had HEART SURGERY😁 I love this place, the great personalities in the SALES department, SERVICE department, the MECHANICS, WHOEVER PICKS UP THEIR phones with customer se I love this place, the great personalities in the SALES department, SERVICE department, the MECHANICS, WHOEVER PICKS UP THEIR phones with customer service, the Ladies in the service area, the Men in the service area including Justin, the people who bring you your keys, clean the car, the Sales Manager Sam, all the way to the man who sold me my first Volkswagen... Malcolm! Let’s talk about Malcolm🤔 this man assisted MY elderly father into the car, before ME 😂.! He almost beat me to assist my mother, he was that courteous! He knows these cars, I learned HOW to drive my car with the test drive with this guy wisdom. He’s honest, smart, professional, and his personality is A+ as well as everyone in this place that I didn’t want to leave 😂 they have the amenities for their customers! 🍎 WiFi 📺 🖥 EVEN PHONE CHARGERS PEOPLE 🤐 📚 and the place is CLEAN. This is coming from someone who had a blood clot in their neck, and superior vena cava ( The second largest vein in the human body) no STRESS AT ALL! It felt great being there honestly. To the GM that I never met, great job keeping the place with a positive vibe; it’s appreciated by my family and I greatly! Great personalities, environment, service and sales from the place! Volkswagen needs to put these people in a commercial 😂 I’m serious though...thanks again, it’s always been a great experience at this dealership! Thanks again Malcolm, you made the experience possible from the start, from the first handshake and being patient with me carefully explaining the car thoroughly! More
Other Employees Tagged: Alex Carlos, Roberto Delgado , Javier Degante, Hector Delgado, Alex Diaz, Malcolm Gamble, Sam Lotta, The young ladies in service 9-13-19 in the service area, and 9-14-19
July 23, 2019
VW TDI Justin was able to find me a rare 2012 VW diesel Touareg which I have been looking for for many years. He went above and beyond of what was expecte Justin was able to find me a rare 2012 VW diesel Touareg which I have been looking for for many years. He went above and beyond of what was expected to help me secure that vehicle. Justin recommended that I speak to Sam in finance when finalizing the deal. Sam is very knowledgeable, very kind. I have bought many cars from many different VW dealerships. But with the help of Justin and Sam I will definitely be recommending and returning for future VW service and purchases. More
Other Employees Tagged: John Gordon, Sam Lotta
May 21, 2019
Vw Family Anthony and Ray They really know how to take care of me and were I needed to be with my monthly payment. Thank you #1 Anthony and Ray They really know how to take care of me and were I needed to be with my monthly payment. Thank you #1 More
Other Employees Tagged: Ray Cotto , Mark Benne, Sam Lotta
February 13, 2019
Oil change JUSTIN RUSSO gives top rate and courteous service. 10 plus rating!!! Answered some concerns not related to the oil change I originally came in fo JUSTIN RUSSO gives top rate and courteous service. 10 plus rating!!! Answered some concerns not related to the oil change I originally came in for. 👍🏻 More
Other Employees Tagged: Jason Riforgiato
December 21, 2018
They take care of everything Justin Russo @ the Autobarn City Volkswagen is awesome. He always lets me know what's happening with the car, what it's going to cost up front, and m Justin Russo @ the Autobarn City Volkswagen is awesome. He always lets me know what's happening with the car, what it's going to cost up front, and makes sure that I'm not stranded when the work that needs to be done will be more than a few hours. More