Justin Skinner | Page 7

our initial visit started out as a bad experience but after having worked with Mr,. OZ. He was able to resolve all of my issues, I really appreciated his assistance,. Thanjk you. Great Customer service f after having worked with Mr,. OZ. He was able to resolve all of my issues, I really appreciated his assistance,. Thanjk you. Great Customer service from Mr,. OZ. and team. More

Report | Print

Guillaume was a fantastic sales rep. He was respectful and understanding of the anxiety that buying a car has. I think for most consumers, we don't purchase a car often. This lack of experience places u and understanding of the anxiety that buying a car has. I think for most consumers, we don't purchase a car often. This lack of experience places us in a vulnerable position in which we don't know whether we are making the right decision or not. This is where a sales rep comes in and after visiting a bunch of dealers, Guillaume was the best out of all the reps. I did have a bad experience during my first visit with a sales manager (Justin) while haggling for the price. But Guillaume quickly called me back to apologize and I was assigned another manager. The financing was straightforward and no additional fees or accessories that were unnecessary were offered or added. If you are looking for an honest dealership I would highly recommend you start at Heritage Honda in Parkville and ask for Guillaume!!!!! More

Report | Print

Erin was very nice and helpful. She allowed me test drive multiple vehicles and made sure I was comfortable with the one I wanted. I would recommend her to anyone that wants to shop at Heritage Honda. I woul multiple vehicles and made sure I was comfortable with the one I wanted. I would recommend her to anyone that wants to shop at Heritage Honda. I would rate her customer service a ten out of ten ! More

Report | Print

“She was attentive and efficient from the moment I walked in the door. Had a great first car buying experience!...Thank you for everything again!” in the door. Had a great first car buying experience!...Thank you for everything again!” More

Report | Print

The dealership was fine, however, the service manager Justin Davis was unprofessional and did not take the time to provide good customer service or satisfaction. Justin Davis was unprofessional and did not take the time to provide good customer service or satisfaction. More

Report | Print

I purchased a used vehicle on Saturday before last. The vehicle is having issues already. Justin Skinner has responded promptly and tried to be helpful. But the dealership has promptly began to provide po vehicle is having issues already. Justin Skinner has responded promptly and tried to be helpful. But the dealership has promptly began to provide poor service. More

Report | Print

My first experience with service and sales. Excellent communication and attention to my concerns. I purchased a vehicle with cosmetic issues that was agreed to be fixed In the purchase agreement. Justin, communication and attention to my concerns. I purchased a vehicle with cosmetic issues that was agreed to be fixed In the purchase agreement. Justin, the sales manager was fantastic and made sure we left happy customers. Great guy and a pleasure to work with. Thanks Justin More

Report | Print

I went to this location today as a first time buyer with no credit as I am only 20 years old. Justin got me set up with a great sales representative, Charlotte. She was extremely helpful and understanding w no credit as I am only 20 years old. Justin got me set up with a great sales representative, Charlotte. She was extremely helpful and understanding with all of my concerns. Doug was a wonderful person to work with financially. He went out of his way to help me find the best loan I could. Great service experienced here. More

Report | Print

However I was really confused by feeling as if the However I was really confused by feeling as if the management and the salesman did not give my application much consideration I believe I sat at the However I was really confused by feeling as if the management and the salesman did not give my application much consideration I believe I sat at the desk after giving him my information for the application and my car appraisal maybe 30 mins and then he said they called it in but he didn’t come back with any information but if you can get more money down come back... Nothing else I left confused and very disappointed with Heritage Honda ! To whomever may concern made me feel like I totally wasted my time! More

Report | Print

Can't Stop Smiling in my New Car! There is an old adage that comes to mind: "Your smile is your logo. Your personality is your business card. How you leave others feeling after an inte There is an old adage that comes to mind: "Your smile is your logo. Your personality is your business card. How you leave others feeling after an interaction becomes your trademark." This could not be more accurate in describing my glowing experience at Heritage Honda Parkville dealership. When I say I experienced thoroughly positive interactions with the staff, I mean it. The entire process from beginning to end was smooth and customer driven. For starters, I had a great experience working with Dominique. He was a great listener and helped me find a car that I adore! He was knowledgable, professional, and personable. Justin the sales manager was fair in his price negotiation and worked to find the best deal possible. This transferred smoothly over to working in the Finance room with Sam. His kindness, knowledge and willingness to make the process go as smoothly as possible made it pleasurable to do business with them. I would give the dealership a score of 11 out of 10 if I could. Even being greeted momentarily by the general manager Peter was genuine and put my car buying anxiety at ease. Purchasing a vehicle can be a pretty stressful experience. Not so here at this location. All of these gentlemen working together made the experience as it should be: leaving me as the customer with a lasting impression that not only did I get the car I wanted that most suited my needs, but that I was respected and treated fairly in the entire process from beginning to end. I will definitely recommend this dealership to others and I will be back again for my future car buying and servicing needs. More

Report | Print