Justin Smith | Page 12

Great experience , salesman was very nice and helpful , I Weill recommend , everyone to go to Rainbow to purchase a vehicle Thx Justin !!!!! Weill recommend , everyone to go to Rainbow to purchase a vehicle Thx Justin !!!!! More

by gskinner112 Verified Customer Verified Customer

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Give me the buying process extremely easy. They were able to work with our strange timeline. Extremely friendly and really appreciate it all the good service They were able to work with our strange timeline. Extremely friendly and really appreciate it all the good service More

by karielanham Verified Customer Verified Customer

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Everyone at rainbow was so nice. They got us in can you say very quickly. They are a great bunch of people. My experience was wonderful thank you They got us in can you say very quickly. They are a great bunch of people. My experience was wonderful thank you More

by nanf1@yahoo.com Verified Customer Verified Customer

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Everyone that I dealt with at the dealership were very professional. That included the service personnel, the finance person, the sales manager, as well as the salesman, Justin Smith. professional. That included the service personnel, the finance person, the sales manager, as well as the salesman, Justin Smith. More

by BVICKNAIR626 Verified Customer Verified Customer

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First of all, it was misleading 2 state there was an air conditioning sensor issue that would not cost more than $100 to fix. The fee of $300.00 was given credit on the contract of sale for the 2019 Ford Mu conditioning sensor issue that would not cost more than $100 to fix. The fee of $300.00 was given credit on the contract of sale for the 2019 Ford Mustang ECO boost. They did not provide us a Diagnostics to prove this fact of air conditioning sensor. Now that it has gone through a Diagnostics at a Ford Company closer to home it turns out to be a crankshaft issue. This is more costly! The other matter was the title was to be paid as part of the contract fees. Today I received a phone call from the tax office that I need to come in to pay for the tag. This was supposed to be a fee on the contract to cover the tag and taxes. It was my understanding the tag was to be mail to my address. This was not true! The only thing was a promise that I knew of was to receive the second key in the mail because the dealer did not have it in the office but it was being dropped off by another person ( not sure if that person was another sales rep or previous owner). That promise was inadvertently broken because the sales person calls Braiden Hayes, my grandson, days later it must be picked up in person. I am quit disappointed in Rainbow GMC. The only thing I can say was the sales person was a sweet guy and a personal type personality. More

by AnitaH Verified Customer Verified Customer

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Super nice , very helpful and informative! So happy to be able to get a vehicle with this group ! Place was nice and clean and the staff was welcoming and awesome ! Definitely would recommend So happy to be able to get a vehicle with this group ! Place was nice and clean and the staff was welcoming and awesome ! Definitely would recommend going here ! More

by NAYAJOHNSON2013 Verified Customer Verified Customer

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Exceptional service!!! Awesome prices and my salesman Justin smith was understanding, professional, and knowledgeable about the vehicle. Justin smith was understanding, professional, and knowledgeable about the vehicle. More

by jleeq92 Verified Customer Verified Customer

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They where very Understanding and willing to work with us. Good deal wife was happy us. Good deal wife was happy More

by 2017 GMC Verified Customer Verified Customer

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Justin was very helpful. We are very happy with the GMC Yukon Denali. Appreciate the help. Yukon Denali. Appreciate the help. More

by EMMANNINA Verified Customer Verified Customer

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Leased my first car with them three years ago and it was time to turn it in. They showed me another one and gave me the payment I needed to do another deal.. However, when going to finalize the deal. the d time to turn it in. They showed me another one and gave me the payment I needed to do another deal.. However, when going to finalize the deal. the down payment changed, the payment due date was incorrect and when asked about what I was signing, I was told they were the same papers I signed three years ago with my previous lease, so why was I asking. After getting home, I needed to look up some information in the owner's manual and realized I did not have one. I was told I could get one when I picked up my plates. So I did and was told I had to purchase one on my own. When asked why I had to pay for something that should have already come with the car, I was informed that someone had to pay for it. Nope. Not going to do it. I also will not be going back for a third car. More

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