Justin Taylor | Page 13

Another satisfied truck buying experience We just finished purchasing our 4th Dodge Ram from Justin's team last night. Don and Ken are always great to work with and are very professional. They We just finished purchasing our 4th Dodge Ram from Justin's team last night. Don and Ken are always great to work with and are very professional. They make my wife Claire and I very comfortable by answering all of questions and we know we are getting the best deal out there. We will be purchasing our next set of trucks and cars from them for a long time. Thanks Rick and Claire Axten More

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Awesome Dealership! Ganley, is an awesome dealership to work with. Mike Brown, was a very good salesman. He was very patience and was willing to take the time with me. Ke Ganley, is an awesome dealership to work with. Mike Brown, was a very good salesman. He was very patience and was willing to take the time with me. Ken Kukwa and Justin Taylor are guys you would want as friends. These guys make it happen! I just leased my second vehicle from them. If you are shopping for a Dodge, Chrysler or Jeep go right to Ganley Village. You can't go wrong! More

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Great crew They ordered my Jeep and delivered it to me in Pa..They were willing to make a deal via email and text.. They guaranteed they would make it worth my r They ordered my Jeep and delivered it to me in Pa..They were willing to make a deal via email and text.. They guaranteed they would make it worth my ride.. Great experience More

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Once they get their money, you are not a priority. I traded In my vehicle for another used vehicle about 2 months ago. I've been trying to rebuild my credit, so this was the best way to do so. Every o I traded In my vehicle for another used vehicle about 2 months ago. I've been trying to rebuild my credit, so this was the best way to do so. Every one was more than helpful, until they had my money. They were supposed to hold my down payment for 30 days, instead the deposited it immediately. Luckily I caught it before it went through, but I was charged a fee. Not too bad. But, it's been about 2 months now and my trade in vehicle is still NOT PAID OFF!! Causing my credit to go down due to 2 months of no payments. I've called AT LEAST 3 times a week for the past month. Not once have I received a phone call back. I even went up and spoke to a manager in person, still, no one contracts me back. So,in the mean time, there's a still a small balance that isn't paid off, causing MORE negative reports on my credit. So much for rebuilding right?!?! This has by far been the worst car experience I've ever had. I will NOT be going through them ever again. I also advise no one else go through them either. Unless you want to be given a run around and your credit screwed up. Thanks a lot Ganley Painesville, you certainly went above and beyond........... More

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Seamless & Friendly Professionalism I'm in Michigan and found my Jeep online on AutoTrader. The entire buying process was so easy; from my initial contact on the phone with Chelsie, to t I'm in Michigan and found my Jeep online on AutoTrader. The entire buying process was so easy; from my initial contact on the phone with Chelsie, to test driving the vehicle with Jerear. If I had any reservations about my purchase, Jerear's knowledge, patience, and professionalism sealed the deal. And after finalizing the deal, Justin went so far as to draw a map to Cracker Barrel restaurant for me. I will definitely consider buying from Ganley Village again in the future. More

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Excellent Dealership Fantastic group of people to work with at Ganley Village in Painesville. This is our second purchase from this dealership and we will definitely retu Fantastic group of people to work with at Ganley Village in Painesville. This is our second purchase from this dealership and we will definitely return. More

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Great Experience All Around! Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weila Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weiland and Justin Taylor, I could not have had a quicker, easier or better transaction. I was impressed how they all work together as a team. They even stayed a bit late to complete my purchase. Highly recommended!! More

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Love!! I had a wonderful experience purchasing my new Jeep Cherokee! Everyone I came in contact with was patient, kind, and professional. I love my new car! I had a wonderful experience purchasing my new Jeep Cherokee! Everyone I came in contact with was patient, kind, and professional. I love my new car! Thanks for everything! More

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Salesperson Great.....Dealership Not So Much Finance Department messed up on some of my paperwork and they tried to get my father to sign blank papers for the payoff on my trade in. The Managers Finance Department messed up on some of my paperwork and they tried to get my father to sign blank papers for the payoff on my trade in. The Managers offered help that they never followed through with. Although, I do have to say, when my car leaked (brand new vehicle) after the third attempt to fix, the dealership did make good on it, thank you Justin. For the most part I found they have terrible follow up and follow thru skills. Not just one person but many, ranging from the Finance Department to some of the General Managers. I do think that perhaps more training should be available for the new people in the financing department. The Finance person and the Finance Manager were supposed to correct issues with the extended warranty but they never followed thru. I ended up taking care of issues myself and still waiting for them to follow thru with the loan document issues on the leaky car. My salesperson, Vanni, was wonderful! With all the issues I had she tried to help as much as she could. I'm really hoping that as a first time car buyer this was just one bad experience and I can look forward to better car buying in the future! More

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Great service. Awesome staff. The people at Ganley Village are one of a kind. They always give the best in customer service. That is why I continue to do business with them. Great The people at Ganley Village are one of a kind. They always give the best in customer service. That is why I continue to do business with them. Great deals. Great service. That's all you can ask for in a dealership. And you get that at Ganley Village. I've bought 3 vehicles from then since 2010 while my family has bought countless others new to used. We will continue to go there for our vehicle needs. More

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