I have never been to Suburban Mazda but was thoroughly
impressed with all staff! Highly recommend!
Justin Tuzzo was amazing and made sure I was satisfied with all aspects of the sale.
impressed with all staff! Highly recommend!
Justin Tuzzo was amazing and made sure I was satisfied with all aspects of the sale.
More
by pacoleman2002
Mar 29, 2024 -
Suburban Mazda of Troy responded
Thanks for the amazing feedback! We're delighted to know that Justin and our team at Suburban Mazda of Troy impressed you. Enjoy your new ride!
I love my Mazda!
It was the easiest vehicle purchase I have ever been a part of, thanks to. Justin. He was very professional, and thoroughly explained everything I
It was the easiest vehicle purchase I have ever been a part of, thanks to. Justin. He was very professional, and thoroughly explained everything I needed to know about the car. He listened to me and found the perfect car for me, and never pressured me. I left knowing I got a great deal on a great car. Thanks to Mazda of Troy and especially Justin Tuzzo for making me a happy Mazda owner.
More
by Nicole.nacy
Feb 19, 2024 -
Suburban Mazda of Troy responded
We're so glad to know you had a smooth and satisfying experience with Justin at Suburban Mazda of Troy. It's wonderful that he was able to help find the perfect car for you! Enjoy your new Mazda, we appreciate your kind words.
Justice was really patient, understanding, and cordial.
He was not judge mental at all and was empathetic with my situation. I ended up purchasing a CX-90 which is what I wanted when I came in.
He was not judge mental at all and was empathetic with my situation. I ended up purchasing a CX-90 which is what I wanted when I came in.
More
by Zakir Ahmed
Feb 19, 2024 -
Suburban Mazda of Troy responded
Zakir, we're glad to know that Justice was able to assist you in finding the perfect CX-90 at Suburban Mazda of Troy. We appreciate your feedback and hope you enjoy your new ride!
Justin was knowledgeable, patient and determined to get
me in a car. Was the first to approach me and had a great sales pitch definitely great at what he do I would recommend this company for sure and advi
me in a car. Was the first to approach me and had a great sales pitch definitely great at what he do I would recommend this company for sure and advice to see Justin !!
More
by Kiara
Feb 16, 2024 -
Suburban Mazda of Troy responded
Hi Kiara, thank you for taking the time to share your positive experience with Justin at Suburban Mazda of Troy! We're delighted to hear that he was knowledgeable, patient, and determined to help you find the right car. We appreciate your recommendation, and if you have any more feedback or need assistance in the future, don't hesitate to reach out. Safe and happy driving!
The sales person was very rude.
He only spent 5-10 minutes with me and seemed uninterested to make a deal.
He only spent 5-10 minutes with me and seemed uninterested to make a deal.
More
by banimahd
Feb 15, 2024 -
Suburban Mazda of Troy responded
Hello,
Our team is committed to providing excellent customer service, and it's disheartening to learn that your encounter with our salesperson fell short of expectations. We appreciate your feedback, and we take it seriously.
Your satisfaction is our priority, and we would like to address your concerns. If you could please contact us through the number below, we would appreciate the opportunity to further discuss your time here. We value your business and hope to have the opportunity to make amends.
Best,
Douglas StLouis - Sales Desk Manager - douglasstlouis@lithia.com
My friend and I came in this past Saturday.
Justin helped us. He started out very kind and helpful. After we test drove the CX-30, my friend had expressed his budget was closer to $300/month in
Justin helped us. He started out very kind and helpful. After we test drove the CX-30, my friend had expressed his budget was closer to $300/month instead of the $550 (for a lease) quoted for the CX-30. Justin scoffed, rolled his eyes and said, " you won't find anything cheaper than this in today's market." His demeanor completely changed. Previously, we had asked to see used car options that were in the $300 price range, Justin did not bother even pulling up the used car inventory. After, we went to the Chevy dealer and my friend is picking up a '24 Trax for $280/month with the same deposit discussed at the Mazda dealer. There is no question the CX-30 is a great car, much more luxurious than the Trax. However, monthly payment is an important factor when getting a car. I am no math expert but, $280 is much less than $550.
More
by jfort16
Nov 01, 2023 -
Suburban Mazda of Troy responded
Hello, thank you for taking the time to leave us feedback about your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon.
Suburban Mazda of Troy
Friendly and welcoming from the minute I stepped into the
dealership. No high pressure sales
dealership. No high pressure sales
More
by vemqueen
Sep 30, 2023 -
vemqueen responded
Hip Hip Hooray! Bravo! Standing Ovation
For the customer care at Suburban Mazda of Troy
Oct 02, 2023 -
Suburban Mazda of Troy responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Justin was very helpful to get us what we needed.
He followed up constantly with us and made sure we got the best deal!
He followed up constantly with us and made sure we got the best deal!
More
by Swetha Srinivasan
Sep 28, 2023 -
Suburban Mazda of Troy responded
Hi Swetha, thank you so much for your positive comments about the Suburban Mazda of Troy! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Justin was great.
Very accommodating and kind. I enjoyed working with him. He explained a everything in detail to make sure I understood.
Very accommodating and kind. I enjoyed working with him. He explained a everything in detail to make sure I understood.
More
by cami55
Sep 09, 2023 -
Suburban Mazda of Troy responded
Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Mazda of Troy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
He made buying a car easy, and was quick to help me out
with whatever I needed during the buying process. Would definitely return to him.
with whatever I needed during the buying process. Would definitely return to him.
More
by dchufnag2100
Jul 24, 2023 -
Suburban Mazda of Troy responded
Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Mazda of Troy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!