Justin Williams | Page 3

The Bozard team is such a pleasure to deal with. I am always amazed at the commitment to the customer from the sales to the service department .Frank goes above and beyond to make it a quick and ple I am always amazed at the commitment to the customer from the sales to the service department .Frank goes above and beyond to make it a quick and pleasant transaction. I truly enjoy buying a vehicle from Bozard and its nice to feel appreciated as a customer. How many times can you say that anymore. More

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I ordered a new Bronco sport and was excited to receive it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of sever it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of several days before finally speaking with Justin. He did not doubt me or make me feel as if I was ignorant and didn’t know what I was talking about while telling me there was nothing wrong with the brakes like the previous employees. I don’t remember all the names of the employees that dismissed me, but I do remember Matt in service. He drove the sport and when he returned he told me there was nothing wrong with them. I was dismissed once again. Then Justin stepped in and asked for me to bring my Bronco Sport up for them to do a throughout inspection. It took me a couple of days to feel comfortable enough to bring it back in. I sent videos to Justin of what the brakes were doing and how they were not working properly. After Bozard having the car for about a week I was told I would have to choose a different vehicle to trade my new sport in on. I have to be honest, at this point I was not hopeful. Justin handed me over to Brian to help me find something and to my surprise there happen to be a brand new Bronco delivered the day before and it came available the morning I had to start looking for something. Brian was extremely helpful and he listened to me and any concerns I had. Justin and Brian went above and beyond to make sure I left a happy customer. I have bought several cars from Bozard but this was the most pleasant purchase I could have had after everything I just experienced with the sport. I know the brake issue was not because of Bozard, but the first few people that wrote me off should have listened to me when I said there was something wrong with them. Instead they dismissed me and made me feel stupid for a lack of better words. I don’t know if they didn’t want to listen because it was a brand new car or if it was because a woman was telling them there was something wrong. I will always remember Matt and how small he made me feel. But I will also remember Brian for being so kind to me and helping me find something better than I could have ever imagined. I am extremely in love with my new Bronco! Thank you, Brian and Justin! More

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I have never had less than exceptional service at Bozard! Rob Breinich and Justin Williams went above and beyond for me! I could not be more thankful for the help and guidance these two gave me. At times, pu Rob Breinich and Justin Williams went above and beyond for me! I could not be more thankful for the help and guidance these two gave me. At times, purchasing a vehicle can be a very stressful situation. Not at Bozard!! Best experience ever! More

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The best experience I have had at a car dealership. It was fast, easy and the best deal. They valued my trade correctly and did not pull any dealer tricks. They know how to run a perfect dealership. It was fast, easy and the best deal. They valued my trade correctly and did not pull any dealer tricks. They know how to run a perfect dealership. More

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Patrick Robertson proved to me AGAIN why he is Bozard Ford’s NUMBER 1 Salesman!! First Class personal service directly from Patrick, from the very start to the finish of our truck buying experience! Pat Ford’s NUMBER 1 Salesman!! First Class personal service directly from Patrick, from the very start to the finish of our truck buying experience! Patrick’s expertise and knowledge showed throughout my experience, all the way through his thorough setting up of the options available in my new King Ranch F-150, along with showing me all the conveniences of my new truck. GREAT WORK, Patrick! More

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Excellent communication and made the deal easy. They were very upfront about fees and potential for financing if needed. The salesperson had the paperwork completed for us and it took less than 2 They were very upfront about fees and potential for financing if needed. The salesperson had the paperwork completed for us and it took less than 20 minutes to sign everything and take delivery. More

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Hayden Lewis is amazing at his job. His customer service skills are second to none, he is efficient and always willing to help. We have purchased multiple vehicles with Bozard, and Ha His customer service skills are second to none, he is efficient and always willing to help. We have purchased multiple vehicles with Bozard, and Hayden has always made the experience and process as smooth and pleasant as possible. Everyone at Bozard makes you feel welcome and appreciated. I recommend Bozard to anyone looking to purchase a quality car or truck at a fair price. More

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I’ve purchased the last 3 vehicles at Bozard and they are first class all the way. first class all the way. More

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My experience was all time the best. Justin is super knowledgeable and was able to point me in the right direction. Everything he explained was on point and made buying a truck with Boza Justin is super knowledgeable and was able to point me in the right direction. Everything he explained was on point and made buying a truck with Bozard a pleasurable experience. Thanks again to Justin and Patrick, I'm driving around my new 2022 F150 with A/C seats this summer, and I love it. I will be back more often now that buying a vehicle is so easy and fast. More

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I ordered a Ford Bronco in September because I liked my salesman so much I ended up ordering a Ford Explorer Platinum. The thing is we live in Charlotte North Carolina. Our salesman Nick Gelinas has been a salesman so much I ended up ordering a Ford Explorer Platinum. The thing is we live in Charlotte North Carolina. Our salesman Nick Gelinas has been awesome every time I call him he picks up. Our finance guy James was awesome. Anybody looking for a car she go to Bozard ford any Fords I buy in the near future I will buy from Bozard ford I can’t read enough about how great the customer service has been. Living in Charlotte And buying a car in Florida Is a big deal but once again I buy from there because of the customer service. Just a great all-around dealership couldn’t ask for better people. More

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