KIM ESLICK | Page 3

Kim is Awesome, I have been bringing my Rams there for over 20 years! She is very knowledgeable and a very professional. She is a great asset to the RAM brand. Thank you for the great service. over 20 years! She is very knowledgeable and a very professional. She is a great asset to the RAM brand. Thank you for the great service. More

by joemeany1966 Verified Customer Verified Customer

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Kim was very helpful in explaining what it would cost and the time frame it would be finished. I was very happy with the job they did on my car. the time frame it would be finished. I was very happy with the job they did on my car. More

by mareandjoe Verified Customer Verified Customer

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Kim is always great and friendly. She was very helpful with a coupon that I had. She was very helpful with a coupon that I had. More

by danielvdebs Verified Customer Verified Customer

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Quick and excellent service. I feel comfortable using advantage for my jeep needs. Resonable prices I feel comfortable using advantage for my jeep needs. Resonable prices More

by spencersolomon1951 Verified Customer Verified Customer

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Was quick in an out an was treated with respect and honesty hope they do good work was my first service only time will tell honesty hope they do good work was my first service only time will tell More

by daviddavid7669 Verified Customer Verified Customer

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Kim , is just about irreplaceable. , Hope you are Paying her Accordingly..A truly bright and caring member of your staff. , Hope you are Paying her Accordingly..A truly bright and caring member of your staff. More

by paymeinfull Verified Customer Verified Customer

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Great dealership. Great people to work with. Dealership manager was incredible to work with. . FI department was incredible. Would highly recommend this dealership to Great people to work with. Dealership manager was incredible to work with. . FI department was incredible. Would highly recommend this dealership to all my friends. Will come back to this dealership for my next vehicle. More

by greg.abacabdesign Verified Customer Verified Customer

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Kim is always a friendly, knowledgeable advisor, she’s does her job extremely well and always communicates with me. does her job extremely well and always communicates with me. More

by kellerr8420 Verified Customer Verified Customer

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I want to have a simple oil change and a tire rotation. They changed the oil but told me that there was a locking lug nut on one of my wheels that they couldn’t get off because I didn’t have the proper key They changed the oil but told me that there was a locking lug nut on one of my wheels that they couldn’t get off because I didn’t have the proper key. The mechanic said and I quote.” let me try something.” a few minutes he came back with one of my lug nuts. It had been extremely.damaged. He said he was able to get one off but couldn’t get it back on without the tool. I left and went to an auto parts store and got the proper tool and came back a few days later. First of all, it took an hour and a half for someone to even attempt to try and put a simple lug nut back on my vehicle. After that we came back and we were told that our lug nut was stripped in the first place, which was a straight up bold face lie. That lug nut was not stripped, none of my Lugnuts were damaged at all until I got to this dealership. We were told that someone would contact me on Monday to handle this, it’s Monday, and no one has called me yet. The fact that they took my lug nut off without the proper tool in the first place is a huge red flag. The fact that they couldn’t get it back on was another red flag. But what angers me the most is the fact that they tried to blame me, and straight up lied and said that the lug nut was stripped previously. I’ve had my Jeep for two years and I’ve had my tires rotated three times at the Jeep dealer in Lake City Florida which is where we bought the Jeep. We have had no problems previous to this. Every time our oil is changed the Jeep dealer in Lake City Florida sends us a video of anything that is wrong with the vehicle. I would not recommend this dealership at all, if you want a jeep go to a dealership that doesn’t lie when they damage your property. Kim in the service department was great, but our experience at this dealership completely overshadowed that. More

by derontharris Verified Customer Verified Customer

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Kim kept me informed and did a great job. Will ask for her on my next visit. Will ask for her on my next visit. More

by jhraperppc Verified Customer Verified Customer

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