KP Ghuman | Page 9

I was referred to Ventura Toyota by a coworker who purchased from the dealership earlier this year. I placed an online RFQ Friday evening and KP Ghuman contacted me by both email and cell shortly afte purchased from the dealership earlier this year. I placed an online RFQ Friday evening and KP Ghuman contacted me by both email and cell shortly after. I was able to get in contact with KP the following day. He instilled a strong sense of trust from our initial phone conversation and continued to build on that trust with subsequent conversations. We spoke several times that day, and I finally came in to make the purchase that evening. As a first-time car owner, I was apprehensive at the potential to take on a financial responsibility that I couldn't fulfill. KP was extremely patient with me and even shared a personal anecdote that set my mind at ease. Throughout the entire process he was professional and straight forward - no smoke and mirrors a lot of people think come with some car dealerships. Through the rest of the process, I met other Ventura Toyota team members - everyone was extremely personable. I felt like I was seen and treated as a first time car owner, and not just another customer or account number. My experience KP and the team at Ventura Toyota was fantastic. I have recommended them to another co-worker currently in the market for a car and will continue to do so for others. More

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Yes I was very satisfied with the overall experience for purchasing a new vehicle. Sales and service was better than I expected. So I rated a 5 for all the above questions. Thanks for making buying a new ve purchasing a new vehicle. Sales and service was better than I expected. So I rated a 5 for all the above questions. Thanks for making buying a new vehicle easy. Hope to have the same again if I ever purchase another vehicle Thanx Chris More

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Great service, friendly, non-pushy. The service department has been great in the past and we hoped the sales department would be as good. IT was. department has been great in the past and we hoped the sales department would be as good. IT was. More

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I had visited Toyota before. My questions were not answered about the Prius, particularly the plug in. There was no follow up by the sales person. Then I met KP. He answered my questions, did the r answered about the Prius, particularly the plug in. There was no follow up by the sales person. Then I met KP. He answered my questions, did the research necessary to get more information and was patient in explaining the pros and cons of the packages so I could make an informed decision. And he followed up as often as necessary! I have been in sales for over 30 years and have been a sales manager at a major firm in the real estate industry for the past 15 years. KP is a keeper! More

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KP was very helpful with my decision of leasing a 2012 Scion XD! I arrived at the dealership and KP was there to greet me, ready with several options (I got a new job in Thousand Oaks, so I needed a fuel- Scion XD! I arrived at the dealership and KP was there to greet me, ready with several options (I got a new job in Thousand Oaks, so I needed a fuel-efficient vehicle)...KP was very knowledgeable and informative, answered all of my questions, and helped negotiate a great deal that was within my price range. I would absolutely recommend him to anybody who is interested in buying or leasing a vehicle. Great service, quality salesman! More

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Great experience!! Very friendly staff and very helpful. Answered all my questions and made my first car buying experience a great one. Went above and beyond to help me find the perfect car for me. Thanks T Answered all my questions and made my first car buying experience a great one. Went above and beyond to help me find the perfect car for me. Thanks Toyota of Ventura! More

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KP was very helpful and straight forward. We have been shopping for corollas for over a month. They were helpful by taking care of Ventura residents. shopping for corollas for over a month. They were helpful by taking care of Ventura residents. More

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Great customer service. Ventura's team was inviting, informative, information seeking when needed, sensitive to our needs, and overall great experience dealing with Ventura Toyota! informative, information seeking when needed, sensitive to our needs, and overall great experience dealing with Ventura Toyota! More

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FANTASTIC EXPERIENCE..SECOND CAR PURCHASED FROM VENTURA TOYOTA. KP WAS VERY ATTENTIVE AND GOT THE CAR IN THE COLOR I WANTED IN 2 DAYS. I WILL PURCHASE AGAIN THERE TOYOTA. KP WAS VERY ATTENTIVE AND GOT THE CAR IN THE COLOR I WANTED IN 2 DAYS. I WILL PURCHASE AGAIN THERE More

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We had a wonderful experience with the purchase of our new Toyota. KP Ghuman was our sales person and he was the reason we purchased our new car. He was caring and explained the features of the car extre new Toyota. KP Ghuman was our sales person and he was the reason we purchased our new car. He was caring and explained the features of the car extremely well! More

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