KYLE JAMES | Page 26
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
Dealership Experience
12 yrs, 7 mos
Industry Experience
12 yrs, 7 mos
Languages Spoken
English
325 Reviews
Write a Review325 Reviews of KYLE JAMES
April 09, 2019
Rav4 5000 mile service I had an 8am appointment and my vehicle was immediately taken back for service. I went to the lounge area and had a cup of coffee and a fresh glazed d I had an 8am appointment and my vehicle was immediately taken back for service. I went to the lounge area and had a cup of coffee and a fresh glazed doughnut and read the local paper while I was waiting.After my service was complete ( about 30 min.)I was thanked and left. More
Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez
April 08, 2019
50000 check up Check in was quick and service was started immediately. Updates were provided and car was washed when service was completed. Excellent Service. Will c Check in was quick and service was started immediately. Updates were provided and car was washed when service was completed. Excellent Service. Will continue to work use this dealer for my service. More
Other Employees Tagged: Chan Coleman
April 07, 2019
Battery Replacement I recently got an oil change at the dealership and they told me that my battery life was getting weak. I did not get it changed at that time. A few we I recently got an oil change at the dealership and they told me that my battery life was getting weak. I did not get it changed at that time. A few weeks later they called to let me know that they were having a battery sale. I went there at lunch and they were able to change it quickly for me. I appreciated the call about the battery sale. I was able to save a few dollars. More
Other Employees Tagged: Luther White
April 04, 2019
Kyle and Zenon are awesome! Everything about my experience was great. Took my 2007 Tacoma in for a new frame and felt welcomed from the start. I was nervous because of the magnit Everything about my experience was great. Took my 2007 Tacoma in for a new frame and felt welcomed from the start. I was nervous because of the magnitude of work required. Kyle kept me informed throughout the repair and was always helpful and responsive. I was able to meet the mechanic, Zenon, who I found to be very intelligent and a good communicator. His ability to complete the job without any issues is impressive in itself. Hats off to everyone who made the repair possible. This Toyota dealership knows the customer and Tacomas, in my opinion. Couldn’t be happier, thank you! More
April 03, 2019
Great service-when you have the right advisor I love the service I receive at Toyota of Sanford. However they seem to be in transition on staff, some do not know what’s going on, and some are awe I love the service I receive at Toyota of Sanford. However they seem to be in transition on staff, some do not know what’s going on, and some are awesome. I have received mixed opinions on the needs of the vehicle, some I feel like are just selling me what is suggested by the computer. But there are times that I receive great service! The driver, Jimmy, is awesome and friendly. The service advisor Kyle always provides great and informative service. The call center and online ordering system do not work. You can try, but don’t expect much to work correctly. More
Other Employees Tagged: Jimmy
March 25, 2019
Excellent Service/Good on Time as well I have been using Fred Anderson Toyota of Sanford Service Center since purchasing my Toyota Sienna from them. They are awesome in getting you set up I have been using Fred Anderson Toyota of Sanford Service Center since purchasing my Toyota Sienna from them. They are awesome in getting you set up for your service and they complete it in a timely manner. Great staff to talk to as well. They are very friendly and make sure you have water or coffee if you needed while you wait! Great Job!!!! More
Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez
March 22, 2019
Regular service Regular required service,made suggestions so car would run more efficiently . The length of time to preform the service was exceptional. The whole ser Regular required service,made suggestions so car would run more efficiently . The length of time to preform the service was exceptional. The whole service department is so friendly and helpful. More
March 21, 2019
Fast and Friendly All the staff memebers were so friendly. Kyle had a car set for me to drive since my car needed unexpected work and I had my toddler with me and could All the staff memebers were so friendly. Kyle had a car set for me to drive since my car needed unexpected work and I had my toddler with me and couldn't wait around. Before I even mentioned I couldn't wait or didnt have someone to pick me up, he already had the truck for me to use. He got my car seat out and placed in the truck for me. The inside was Very neat and my daughter enjoyed the play room. Worth the 35 min drive. More
March 21, 2019
Thankful Easy..friendly..quick...satisfying..fairly priced..i can be sure to go back in for service again and also have my other makes serviced here Easy..friendly..quick...satisfying..fairly priced..i can be sure to go back in for service again and also have my other makes serviced here More
Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez
March 19, 2019
Friendly & Effecient Everyone I encountered on my visit (my first to this particular dealership) was very kind and friendly. The waiting area was decent. Wait time was abo Everyone I encountered on my visit (my first to this particular dealership) was very kind and friendly. The waiting area was decent. Wait time was about 30 minutes or so less than the estimated time I had been provided with. Overall very pleased and would recommend. More

