KYLE JAMES | Page 8

Required service 65,000 mile service on our Highlander. Alternator belt needed replacing. Thanks for letting us know as we take long driving trips. Kyle kept us inf 65,000 mile service on our Highlander. Alternator belt needed replacing. Thanks for letting us know as we take long driving trips. Kyle kept us informed and asked if wanted car washed. Have always had good service reps and service since arriving in Sanford 15 years ago. More

by EDMISH5660 Verified Customer Verified Customer

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I called the dealership for service three different times. I was told that it was being treated as an urgent issue and never wants received a return call. times. I was told that it was being treated as an urgent issue and never wants received a return call. More

by saundersjimw Verified Customer Verified Customer

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Service good, but price unreasonable After having 12 volt battery replaced keyless entry would not function. The tech stated the 2 keys would have to be reprogramed. This took 45 minute After having 12 volt battery replaced keyless entry would not function. The tech stated the 2 keys would have to be reprogramed. This took 45 minutes, with initial charge of $300. This was later reduced to $200, but I still found this to be unreasonable. Summary states the keyless switch was off and had to be turned on. If that was all that was actually done, then the charge was more than excessive. It was performed in a timely manner (appt. was at 9, and finished by 9:45). More

by WILLIAMHAYES Verified Customer Verified Customer

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Appointment TImes I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting around back. I make an appointment because I work and I don't have that long for lunch. If it can't be done in that time frame then I would have been glad to reschedule all they had to do was tell me that they were overbooked. More

by MLETT0 Verified Customer Verified Customer

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Way too over priced, staff didn’t know much of anything. I drive a hybrid car, and when I went to pick my car up after the oil change, it had been left in the BATTERY in mode and nobody could tell me for ho I drive a hybrid car, and when I went to pick my car up after the oil change, it had been left in the BATTERY in mode and nobody could tell me for how long. They didn’t want to do anything about it either. Will never go back, I’ll just stick to my Just Tires and I suggest you guys go elsewhere too! More

by valeriehnunn Verified Customer Verified Customer

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Very excellent customer service from start to finish! It was a great service appointment, the staff provided quality service and explained well what was wrong with the car from start to finish! It was a great service appointment, the staff provided quality service and explained well what was wrong with the car More

by THIERRYTUYISHIMIRE Verified Customer Verified Customer

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Exemplary customer service. I had a short wait time in a lovely waiting area supplied with coffee and doughnuts! I highly recommend Fred Anderson Toyota of Sanford. Thank you, Jennie Thomas Shepard. lovely waiting area supplied with coffee and doughnuts! I highly recommend Fred Anderson Toyota of Sanford. Thank you, Jennie Thomas Shepard. More

by Jenlyn0902 Verified Customer Verified Customer

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Service was provided in a timely, professional manner. Kyle was courtesy and friendly. Service was performed as requested. You are requiring too many words for this survey Kyle was courtesy and friendly. Service was performed as requested. You are requiring too many words for this survey More

by Gaynellerosser Verified Customer Verified Customer

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Great Service Getting service at Fred Anderson Toyota of Sanford is always a great experience. They are fast friendly and do a great job. Would highly recommend t Getting service at Fred Anderson Toyota of Sanford is always a great experience. They are fast friendly and do a great job. Would highly recommend to everyone. More

by monasguy03 Verified Customer Verified Customer

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214 service and not even a car wash. Technicians were pleasant enough, however a car wash on a luxury vehicle should be required with every service appointment. pleasant enough, however a car wash on a luxury vehicle should be required with every service appointment. More

by TRICIAGARDNERMEJIA Verified Customer Verified Customer

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