KYLE JAMES | Page 7
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
317 Reviews
Write a Review317 Reviews of KYLE JAMES
August 02, 2020
Great and courteous service. Great value. The service was prompt and timely. Done sooner than expected and the price was amazing. Will be returning for future service. prompt and timely. Done sooner than expected and the price was amazing. Will be returning for future service. More
Other Employees Tagged: Chan Coleman, Julian Hernandez
July 31, 2020
I had no appointment, short wait for car to be taken into service. Entire time was good, I was made aware of findings and service continued. There was a chair outside of service where I could read and enjo service. Entire time was good, I was made aware of findings and service continued. There was a chair outside of service where I could read and enjoy the breeze. Excellent care ! More
Other Employees Tagged: Chan Coleman, Julian Hernandez
July 23, 2020
Inspection I was immediately greeted with a Fred Sanford Toyota associate who was welcoming and accommodating. My car was inspected in the time promised and give I was immediately greeted with a Fred Sanford Toyota associate who was welcoming and accommodating. My car was inspected in the time promised and given back to me clean. A very easy and comfortable appointment. Well pleased. More
July 20, 2020
I go to the Fred Anderson in Sanford because it is closest to my home. It is a Toyota dealer and I have a Nissan. They could not inform me what was going on with a noise I was hearing in the front end closest to my home. It is a Toyota dealer and I have a Nissan. They could not inform me what was going on with a noise I was hearing in the front end possibly due to a unit. I was informed because my vehicle was not a Toyota they could not find out what was wrong with it to bring it to a Nissan dealership. I personally felt if Fred Anderson is going to sell all makes and models shouldn't all their dealerships be able to work on the numerous makes and models they sell? My thoughts. I will find another mechanic to look at my vehicle. More
Other Employees Tagged: Chan Coleman, Julian Hernandez
July 14, 2020
Yes, the experience was great this time, I guess because didn’t have as many customers.... did run my care they care wash this time...... didn’t have as many customers.... did run my care they care wash this time...... More
Other Employees Tagged: Chan Coleman, Julian Hernandez
July 13, 2020
Great service I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! More
Other Employees Tagged: Chan Coleman, Julian Hernandez
July 07, 2020
This Toyota dealership is awesome! They are professional, honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda More
Other Employees Tagged: Luther and Michael
July 02, 2020
I was very disappointed with the service advisor. I wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wiper blades. ( New wiper blades came with the coupon along with a oil change and tire rotation). I told him to put the new wiper blades in the car on the passenger side. I was informed that the mechanic did replace the blades and threw the ones he took off the car away. The service adviser then told me he would give me an additional set to replace the ones that was thrown away and they would be inside the car on the passenger side. Well he did give me a new set of wiper blades but they were for a Hybrid vehicle which I DO NOT have. I have a 2010 Toyota Camry LE 6 cylinder. The blades was not the same size 1 was 20 inches and 1 was 24 inches they do not fit my car. They did not cut the Maintenance light off or do a multi point inspection to inform me what if needed any additional maintenance. I feel this adviser is very dishonest and do not care about pleasing the customer. This is the worst experience I have had with the Service Department. More
Other Employees Tagged: Chan Coleman, Julian Hernandez

