KYLE JAMES | Page 7

We recently moved to the area so this visit was our first time in the dealership. Everyone we met was friendly, helpful and professional. Work was completed in a timely fashion and they even washed our car. time in the dealership. Everyone we met was friendly, helpful and professional. Work was completed in a timely fashion and they even washed our car. We will be back for the next service! More

by nancyfacemire Verified Customer Verified Customer

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by DaveHunt Verified Customer Verified Customer

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Service Department always takes care of everything when we visit. Whether it is for an inspection or oil change services they are always looking out for us. We greatly appreciate their services. We have we visit. Whether it is for an inspection or oil change services they are always looking out for us. We greatly appreciate their services. We have been shopping for trucks there since 2003 and will continue. The Sales staff are always ready to assist with any questions or concerns. Great Staffing All Around! More

by DARMORRELL Verified Customer Verified Customer

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The experience at this dealership was outstanding. They really make you fell like family.They explain everything that they are going to do step by step. really make you fell like family.They explain everything that they are going to do step by step. More

by FRED.SAVINA Verified Customer Verified Customer

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I always feel.well taken care of at Fred Anderson Toyota of Sanford. I love my RAV4. This visit took a bit.longer than the estimated time..and it cost far more than I was anticipating. However the 30k maint of Sanford. I love my RAV4. This visit took a bit.longer than the estimated time..and it cost far more than I was anticipating. However the 30k maintenance is behind us. Thank you FATOS. More

by wittjb Verified Customer Verified Customer

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I was offered a package for $149.99 and one hour service. After two hours I was given a bill for $280 which included my $30 state inspection, a charge for $203 instead of 149.99, a misc fee of $36 of 'repair After two hours I was given a bill for $280 which included my $30 state inspection, a charge for $203 instead of 149.99, a misc fee of $36 of 'repair fee to dealer' and taxes. I was then told the extra fee is on all billing. Using my previous billing I showed it was not a fee imposed by Toyota and was told it would be refunded per the manager that day. One week later, I have heard nothing from them. Dishonest service, bait and switch or improper explanation of packages (note* bill was itemized but had zeroes in all 'included' in package for $203 descriptions which was explained by 3 different employees as 3 different values), and finally a broken commitment to refund a miscellaneous charge that they could not explain which had never been on a bill before. More

by DRAGOONETIGRE Verified Customer Verified Customer

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Serviced the truck, changed the oil. Left the oil plug loose. Had to take back again the 2nd day to tighten plug and add oil. loose. Had to take back again the 2nd day to tighten plug and add oil. More

by TIMCPERRY Verified Customer Verified Customer

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Very clean and friendly environment. I brought my car in for a service and was out in no time. Everyone was very helpful and I will be coming back!!! for a service and was out in no time. Everyone was very helpful and I will be coming back!!! More

by BROWNDEB59 Verified Customer Verified Customer

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Very Friendly and customer oriented. Always dependable and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they al and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they always make the customer their #1 priority! More

by MCVEIGH.HEASTER Verified Customer Verified Customer

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The whole team is awesome! I had a great experience from start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership. start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership. More

by RAM.UPADHYAYA Verified Customer Verified Customer

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