Kai Spencer

Since 2001, Findlay Toyota has never let me down! I now live out of area and still insist on going to this dealership. From sales to service, they are always extremely helpful and I can’t imagine go I now live out of area and still insist on going to this dealership. From sales to service, they are always extremely helpful and I can’t imagine going anywhere else for a vehicle. Their commitment to excellent service, no matter the department, no matter the issue, is the reason why I have bought 8 vehicles from this dealership. More

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maintenance service was ok. it took more time than i expected. kai was very helpful and we were very pleased with his attitude. it took more time than i expected. kai was very helpful and we were very pleased with his attitude. More

by RAMIREZGP Verified Customer Verified Customer

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Easy to schedule. Smooth inprocessing and no upsell. Complimentary Uber and text communications were very convenient. Smooth inprocessing and no upsell. Complimentary Uber and text communications were very convenient. More

by N_BETTS Verified Customer Verified Customer

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The sales and service departments always seem to be very friendly, knowledgeable and honest and timely with the time and cost estimates. friendly, knowledgeable and honest and timely with the time and cost estimates. More

by LINDA_AUGUST Verified Customer Verified Customer

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This dealership is the BEST! There are two other dealerships closer to my home, but the service I receive and the people that work there are the BEST! There are two other dealerships closer to my home, but the service I receive and the people that work there are the BEST! More

by MARC47 Verified Customer Verified Customer

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Kai was friendly, professional and took my few concerns seriously.It was a longer wait than I expected but that was on me seriously.It was a longer wait than I expected but that was on me More

by XMOI412 Verified Customer Verified Customer

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Kai was amazing and I appreciate everything. If it wasn't for him, it would have been a different experience. He had great customer service and was very helpful. The 5 stars are for him. The t If it wasn't for him, it would have been a different experience. He had great customer service and was very helpful. The 5 stars are for him. The two other gentlemen I had dealt with, were very unhappy with their day. Thank you, Kai! More

by HURBAKC Verified Customer Verified Customer

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DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they own employees mistakes, they ruined my vehicle accessory that cost me over $1600 and kept my vehicle for 3 days without getting any work done. SAVE YOURSELF A HEADACHE AND DO NOT TAKE YOUR BUSINESS TO FINDLAY TOYOTA SERVICE DEPARTMENT. More

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First of all Jordan didn't help me this time. Kai did. 2nd I was offered a loaner car but ther3 were none available. 3rd I just got my drums replaced, $100 part $250 in labor. Been coming ther Kai did. 2nd I was offered a loaner car but ther3 were none available. 3rd I just got my drums replaced, $100 part $250 in labor. Been coming there for 13 years but I'll be getting service somewhere else going forward More

by rye smith Verified Customer Verified Customer

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Clean place, friendly respectful people reception area has comfortable chairs, time past by quickly i did not get bored has comfortable chairs, time past by quickly i did not get bored More

by Mari Verified Customer Verified Customer

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