

Aloha my name is Kainoa, but I go by Kai. I’m new to the dealership and have 15 years of customer service from fine dining. Retired cage fighter and martial artist. I have 3 children and family is always first. I can’t wait to get an opportunity to get to know you. Mahalo “Come kick it with Kai the car guy"
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Write a Review94 Reviews of Kainoa Payton
April 29, 2025
By far the best experience I’ve ever had purchasing a vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! More

Other Employees Tagged: Ryan Beyer, Guy Jordan
April 22, 2025
My Title application which we have called about several times and nobody has called us back. The net price is incorrect, should be $19,005. I called the DMV in Jeff City about it and was told they tax on times and nobody has called us back. The net price is incorrect, should be $19,005. I called the DMV in Jeff City about it and was told they tax on the actual net price, so this must be changed. I was also told that I must bring the old title with me. I was never given one! I won’t do business with a dealership that ignores the many phone calls and never returns the calls or takes care of the two problems I’m left with. More

Other Employees Tagged: William DeVinney, Guy Jordan
March 25, 2025
Suntrup is all about helping their potential customers. They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ They generally care about giving you the best deal. I'd like to thank Tony Simmons and finance manager AJ More
Other Employees Tagged: Zach Seiler, Blaze Schrieber, AJ Alshati, Beau Schwartz, Brandon Bolle, William DeVinney, Brendan Gilligan, Tony Simmons, Bailey Marler
March 08, 2025
Buying my VW Tiguan from Suntrup was the absolute best car-buying experience I've ever had! I had been shopping the VW brand for over a year, so I was happy to finally find one that I thought I might lo car-buying experience I've ever had! I had been shopping the VW brand for over a year, so I was happy to finally find one that I thought I might love. I was able to start the process at home by shopping and getting my approval online. Once I got to the dealership for my test drive appointment, Kai already had the SUV ready and waiting. While waiting for the paperwork to be prepared, which didn't take long at all, I had the chance to meet other people of the Suntrup team and they were very nice and friendly. Overall, it was just a great experience! I love my Tiguan and I'm glad that I chose Suntrup over other VW dealers! More

Other Employees Tagged: AJ Alshati
February 28, 2025
Kainoa was great to work with. He made the process quick and easy for us. Our daughter is really happy with the Jetta! He made the process quick and easy for us. Our daughter is really happy with the Jetta! More

Other Employees Tagged: Guy Jordan
February 28, 2025
another great experience buying the car ive been looking for! kai was awesome. i will be buying my next car from here too. for! kai was awesome. i will be buying my next car from here too. More

Other Employees Tagged: Beau Schwartz
February 26, 2025
Great experience felt like I was part of the family during buying a car forgot I was at the dealership for a minute very good experience great people thanks guys I loved every minute of it during buying a car forgot I was at the dealership for a minute very good experience great people thanks guys I loved every minute of it More
Other Employees Tagged: Zach Seiler, Blaze Schrieber, Brandon Bolle, William DeVinney, Brendan Gilligan, Tony Simmons, Bailey Marler
February 22, 2025
Great support and good range of products. I would recipe d others to go as well. I would recipe d others to go as well. More
Other Employees Tagged: Guy Jordan
January 26, 2025
I absolutely hate hate hate car buying and already had a negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed me the cars I was interested in. He did not man splain nor ask me numerous times where my husband was. Kai also did not pressure me whatsoever. It was a great experience. I am very happy with my new TAOS. And, when I realized I left items in the car I traded in, Kai bagged them up nicely for me. He even put the bumperdillo and license plate holder on my car as well. Good customer service makes such a difference and I am happy to send Kai and Suntrup recommendations. More