Kali Verzone

I want to start my review with the positives and then work my way to negative. Positive: 1. Car showed up cleaned and without any damages Negative: 1. Sales people (Mike) and Lance are slow and n work my way to negative. Positive: 1. Car showed up cleaned and without any damages Negative: 1. Sales people (Mike) and Lance are slow and non responsive. Mike never bothered to send us a video walkthrough and Andy another Sales rep did when Mike was out 2. The are not straightforward. We were told the car had 2 cards and had full self driving capability yet when we received the car, it’s not and when I contacted Mike, he said that it has the computer and not included. Also only one card is all you get 3. I asked multiple people to remove stickers yet car shows up with their sticker 4. Shipping was a big issue. Even though we were charged when they advertised free shipping cause we opted to not purchase their extended warranty, they took forever to ship the car and never provided any updates. I had to chase them down to find updates yet they would not provide anything and will always say I was about to call you 5. They ask to mail and not e sign cause they have some weird title company. Not the first time I have purchased a car from out of state and all have been handled through e sign 6. Honesty is definitely not their forte and unless you can physically check the vehicle in person, purchasing it sight on seeing is definitely not recommended More

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Kali was absolutely a joy to work with. She handled my apprehension with complete professionalism and class. She provided me with all the photos, videos and information I needed to insure t She handled my apprehension with complete professionalism and class. She provided me with all the photos, videos and information I needed to insure that I was purchasing the vehicle I wanted. Kudos to Kali! Well done! More

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This dealership was very customer friendly, and very professional it felt like home . Kali was a rockstar from begin to the end . She was always available and made my son first purchase an enjoyable and professional it felt like home . Kali was a rockstar from begin to the end . She was always available and made my son first purchase an enjoyable and refreshing experience. She’s the type of person you want to work with in making your purchase !!!!!! More

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Most pleasant car purchase we have ever made. Kali was very knowledgeable, Answered all our questions, gave us good advise about the Tesla we were buying. We knew nothing about Tesla or EVs. Kali Kali was very knowledgeable, Answered all our questions, gave us good advise about the Tesla we were buying. We knew nothing about Tesla or EVs. Kali was able to educate us about EVs. Her knowledge helped us make the decision to buy our first EV. There was no pressure to buy a car. She gave us the knowledge to help us make the decision on which car would be best for us. This is the first auto purchase that I didn't have buyers remorse. Because we felt like we received a good price and a good place to get our car serviced. I felt Kali was honest trustworthy and professional. She exceeded our expectations in making the purchase of our car pleasant rather than stressful. More

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GREAT EXPERIENCE! ALL AROUND GREAT CUSTOMER SERVICE. JEWEL HANDS DOWN SUPERB! DEFINITELY WILL RECOMMEND THIS DEALERSHIP ! ALL AROUND GREAT CUSTOMER SERVICE. JEWEL HANDS DOWN SUPERB! DEFINITELY WILL RECOMMEND THIS DEALERSHIP ! More

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I was able to find the vehicle easily online and then my business with Keith and the dealership was quick and easy! business with Keith and the dealership was quick and easy! More

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It was quick and easy and they gave me a great deal! 100% recommend to anyone! 100% recommend to anyone! More

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The salesman, Keith Hamilton, was top notch he found me exactly what I was looking for. The service was excellent ! exactly what I was looking for. The service was excellent ! More

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A1 dealership. Kind greetings from all sales representatives from the time I entered the dealership. Jewel was my first greeting as she took the time to explain not Kind greetings from all sales representatives from the time I entered the dealership. Jewel was my first greeting as she took the time to explain not only the vehicle i choose...she provided other vehicle options. Keith was my next excellent sales representative as he explained every question I asked as well as followed up with his explanations from the time we met until the time the deal closed. Also, as I was leaving he even got me going with my vehicle bluetooth. After finding out he was a prior military serviceman I should not have expected anything less. Kali/finance closed me out as she was so proficient and professional. Andy as well was awesome as he would not let me leave the building on our firest encounter without me being satisfied. Great team effort. To top everything off Birmingham Luxury Motors has a very nice selection of vehicles for all thats searching for vehicles. I definitely will be back on my next purchase and I will also definitely pass the word to others about my experience with Birmingham Luxury Motors....Thxs Team Luxury!!! More

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Birmingham Luxury Motors made our entire shopping/buying process so convenient and easy. They were able to get me approved instantly over the phone (with great rates). Our salesperson, Kali, was very knowle process so convenient and easy. They were able to get me approved instantly over the phone (with great rates). Our salesperson, Kali, was very knowledgeable, friendly and available for help, immediately, anytime we reached out. We scheduled a test drive/pick-up date and the car was ready and perfectly detailed when we got there. The signing process was painless and took under 5 minutes. All staff there that day were extremely friendly and helpful. We purchased our Tesla Model 3 and they even helped us with securing the $4k tax credit to be used as an extra down payment on top of our existing down payment which brought down the cost significantly. If you’re in the market, absolutely pay Birmingham Luxury Motors a visit! More

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