Kali did an amazing job for us!
I bought a Tesla model 3 that needed a few interior items repaired. She assured me they would take care of that and they certainly did! Five star ser
I bought a Tesla model 3 that needed a few interior items repaired. She assured me they would take care of that and they certainly did! Five star service and we will definitely be back!
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by Fish1186
Aug 15, 2025 -
Birmingham Luxury Motors responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Very professional.
Easy process. She listens well and get what you need. Go see Kali
Easy process. She listens well and get what you need. Go see Kali
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by Anquinettah
Aug 16, 2025 -
Birmingham Luxury Motors responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
My experience with Birmingham Luxury Motor started off
positive, but it quickly went downhill. After the purchase, several basic functions on the vehicle stopped working. When I reached out for help, gett
positive, but it quickly went downhill. After the purchase, several basic functions on the vehicle stopped working. When I reached out for help, getting repairs has been difficult and frustrating. To make matters worse, they’re attempting to fix an upscale vehicle using aftermarket parts, which is unacceptable for a luxury purchase.
What seemed like a good deal at first has turned into a major disappointment. I do not recommend buying a car from them. Be aware and proceed with caution.
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by Anquinettah
Aug 09, 2025 -
Birmingham Luxury Motors responded
We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
I love the expertise and efficiency on how fast we were
able to get the deal done. Great experience and will definitely be back to purchase my next toy!
able to get the deal done. Great experience and will definitely be back to purchase my next toy!
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by Challyhustle
Aug 05, 2025 -
Birmingham Luxury Motors responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Birmingham Luxury Motors!
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Can't wait to buy my next toy from Birmingham Luxury
Motors. Great staff and fast work is always appreciated when making a purchasing decision.
Motors. Great staff and fast work is always appreciated when making a purchasing decision.
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by Challyhustle
Aug 05, 2025 -
Birmingham Luxury Motors responded
Thanks for sharing your thoughts about your experience with Birmingham Luxury Motors. We appreciate your business and hope to see you again soon!
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
I purchased my first Tesla two years ago, and Kali was
over the top in customer service, she is dedicated to her customers and worked so well with me. I sought Kali out to purchase my second Tesla. She an
over the top in customer service, she is dedicated to her customers and worked so well with me. I sought Kali out to purchase my second Tesla. She and the BLM staff are really great to work with, just as before. The staff is so friendly. My only complaint, the paperwork took much longer this time, I think they may have a newer system. Regardless, could not be happier with her and Birmingham Luxury Motors.
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by Cody
Aug 01, 2025 -
Birmingham Luxury Motors responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Birmingham Luxury Motors are glad to have you as a customer.
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Kali was great at helping me navigate the purchase
experience. I will definitely purchase my next vehicle here!
experience. I will definitely purchase my next vehicle here!
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by austin.dean2016
Jul 29, 2025 -
Birmingham Luxury Motors responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Birmingham Luxury Motors. We look forward to having you as one of our valued customers for many more years to come!
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
I recently purchased a new GTI from Kali, without much
hesitation. She was very knowledgeable, professional, and pressure free when it came down to it. She answered every question I threw at her, very com
hesitation. She was very knowledgeable, professional, and pressure free when it came down to it. She answered every question I threw at her, very communicable, and made everything easy and took care of me more than she had to. She even delivered it to me at work. Would recommend to anyone! Thanks Kali!
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by Shawn.Sellers99
Jul 20, 2025 -
Birmingham Luxury Motors responded
Thank you so much for choosing Birmingham Luxury Motors! Please let us know if we can be of any more assistance.
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Paid $1200 for transport in my loan, they were unable to
arrange it timely, so I went to pick it up and drove it 36 hours home and they have been giving me the run around for 3 months about the refund of th
arrange it timely, so I went to pick it up and drove it 36 hours home and they have been giving me the run around for 3 months about the refund of the $1200.
They were sending it to me then to my bank then to me again then back to the bank. No one has received it and now they won’t respond.
Very dishonest people. Bottom line , you were paid for a service you did not provide.
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by Brenna.collins
Jul 14, 2025 -
Birmingham Luxury Motors responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Kali KILLED it!
Super easy to communicate with and readily available to help! Made the process easy and less stressful!
Super easy to communicate with and readily available to help! Made the process easy and less stressful!
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by Jay
Jul 09, 2025 -
Birmingham Luxury Motors responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Birmingham Luxury Motors!
Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.