Kanoa Chang | Page 29

Top notch customer service I brought my 2017 Civic to have the air conditioning fixed as it was blowing hot air. It is only two years old so it should not be broken but because I brought my 2017 Civic to have the air conditioning fixed as it was blowing hot air. It is only two years old so it should not be broken but because I was over my mileage for warranty, the service advisor had to call into American Honda to make sure they would cover the work. Service manager, Kanoa, went above and beyond to ensure the work was covered not only under warranty, but under the recall notice. Because I had to bring the car in a few times to have it diagnosed, Kanoa made sure my car was fixed correctly with minimal out-of-pocket expense. There were a couple snafus along the way but overall I am thrilled with Windward Honda's service department and highly recommend them to anyone on the island. They do great work, they are accommodating to their customers, professional, and work hard to go above and beyond to make sure your car and you, as a customer, are well taken care of! More

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A++++service all the time. I own honda because of the quality service. Service has been A++++ all the time - for the more than 20 years that i have been a honda windward custom I own honda because of the quality service. Service has been A++++ all the time - for the more than 20 years that i have been a honda windward customer. More

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50k miles and still happy! Thanks Honda Windward! Owning a Honda from Honda Windward is easy! Making an appointment and knowing what to expect at service was painless hands do Thanks Honda Windward! Owning a Honda from Honda Windward is easy! Making an appointment and knowing what to expect at service was painless hands down! More

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Customer review Kanoa helped me on the phone and in person the last time I was servicing my car and I was not able to rate his service. I will rate him excellent 5 st Kanoa helped me on the phone and in person the last time I was servicing my car and I was not able to rate his service. I will rate him excellent 5 star, he has so much aloha and returning home after living in the mainland for over 18 years, I so appreciate that aloha spirit. More

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Service They were helpful and prompt, answered my concerns regarding my tires in a professional manner - and followed up at the end to assure it was addresses They were helpful and prompt, answered my concerns regarding my tires in a professional manner - and followed up at the end to assure it was addressesd More

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Great service Called the day before and they took me in early the next day to replace a defective battery.The car was done in the estimated time. Called the day before and they took me in early the next day to replace a defective battery.The car was done in the estimated time. More

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Service Department Great service for my 2019 Honda Accord. Kanoa always takes care of me. I told him about a new buzzing sound coming from my gas door when I lock and un Great service for my 2019 Honda Accord. Kanoa always takes care of me. I told him about a new buzzing sound coming from my gas door when I lock and unlock the car. He knew exactly what was wrong. He replaced it while my car was having its regular maintenance performed. Would recommend to anyone. More

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New car purchase Stopped in to service my Fit and decided to inquire about possibly purchasing a new 2019 Insight thru the Costco program. I was assigned Matt Chong. H Stopped in to service my Fit and decided to inquire about possibly purchasing a new 2019 Insight thru the Costco program. I was assigned Matt Chong. He was very professional, personable and knowledgeable. He was very thorough in presenting the important information and going over purchase scenario. Long story short, we were able to pencil out a fair deal that I am happy with. Picked up my new Insight today!! I would strongly recommend Windward Honda and Matt Chong. Great people that care, great service department, they make it easy and painless. I’m a believer!!! Honda has been the best vehicle I have owned. More

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No stress Contacted this Honda dealer to replace my battery on. Thought I would have to make appointment but they took me the next day!!! This is first class d Contacted this Honda dealer to replace my battery on. Thought I would have to make appointment but they took me the next day!!! This is first class dealer. More

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Windward Honda, Service Dept., Kanoa, Service Rep Kanoa worked very hard to get my older Accord fixed and back on the road. He had to track down parts and have them shipped to Hawaii. He Is knowledg Kanoa worked very hard to get my older Accord fixed and back on the road. He had to track down parts and have them shipped to Hawaii. He Is knowledgeable, efficient, honest, and friendly. He does a good job! More

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