352 Reviews
Write a ReviewDealership Experience
15 yrs, 3 mos
Industry Experience
15 yrs, 3 mos
352 Reviews of Kanoa Chang
June 27, 2019
Service Department Great service for my 2019 Honda Accord. Kanoa always takes care of me. I told him about a new buzzing sound coming from my gas door when I lock and un Great service for my 2019 Honda Accord. Kanoa always takes care of me. I told him about a new buzzing sound coming from my gas door when I lock and unlock the car. He knew exactly what was wrong. He replaced it while my car was having its regular maintenance performed. Would recommend to anyone. More
May 06, 2019
New car purchase Stopped in to service my Fit and decided to inquire about possibly purchasing a new 2019 Insight thru the Costco program. I was assigned Matt Chong. H Stopped in to service my Fit and decided to inquire about possibly purchasing a new 2019 Insight thru the Costco program. I was assigned Matt Chong. He was very professional, personable and knowledgeable. He was very thorough in presenting the important information and going over purchase scenario. Long story short, we were able to pencil out a fair deal that I am happy with. Picked up my new Insight today!! I would strongly recommend Windward Honda and Matt Chong. Great people that care, great service department, they make it easy and painless. I’m a believer!!! Honda has been the best vehicle I have owned. More
Other Employees Tagged: Aaron Swain, Melissa Dauzat, Matt Chong
April 19, 2019
No stress Contacted this Honda dealer to replace my battery on. Thought I would have to make appointment but they took me the next day!!! This is first class d Contacted this Honda dealer to replace my battery on. Thought I would have to make appointment but they took me the next day!!! This is first class dealer. More
Other Employees Tagged: Glenn Yakuma
April 03, 2019
Windward Honda, Service Dept., Kanoa, Service Rep Kanoa worked very hard to get my older Accord fixed and back on the road. He had to track down parts and have them shipped to Hawaii. He Is knowledg Kanoa worked very hard to get my older Accord fixed and back on the road. He had to track down parts and have them shipped to Hawaii. He Is knowledgeable, efficient, honest, and friendly. He does a good job! More
April 03, 2019
A PA system would help I suggest putting in a PA system between the service department and the waiting room. That will facilitate telling people that their cars are ready. I suggest putting in a PA system between the service department and the waiting room. That will facilitate telling people that their cars are ready. More
January 24, 2019
Great Very good service, small xxxx up with verbal understanding on what was topped off need to revise block on fluids. Clerk needs a more service attitude Very good service, small xxxx up with verbal understanding on what was topped off need to revise block on fluids. Clerk needs a more service attitude to make customers feel great about job done and not dismiss issue as not my problem, I know she did not mean it, but it felt that way. First time this has ever happened to us. Still love dealership, mahalo to Dalton and Kanoa for their assistance true customer service people. More
Other Employees Tagged: Dalton Baker
January 23, 2019
Oil change & safety check Honda Windward has always given me the best service in a timely manner. They are friendly and explain what has been done during servicing. That's one Honda Windward has always given me the best service in a timely manner. They are friendly and explain what has been done during servicing. That's one of the reasons why my husband and I chose to purchase a 4th CRV from Honda Windward, knowing we can always count on top notch servicing. Kanoa was our new service agent, but James has always helped us. We are sad that he is no longer employed here. More
Other Employees Tagged: Victor Lee, Aaron Swain, Dalton Baker, James Nakanishi, Matt Chong
January 22, 2019
Professional and on time Informed me of the additional service that needed to be done and specifically explained what the number indicators meant B 124 Gave an approximate ti Informed me of the additional service that needed to be done and specifically explained what the number indicators meant B 124 Gave an approximate time frame of service and offered the courtesy ride to the mall More
Other Employees Tagged: The courtesy ride driver is nice
January 22, 2019
Honda Service 10 out of 10 hands down everytime I come to service or have any questions about my Honda. Kanoa always tells me exactly what services were done to my 10 out of 10 hands down everytime I come to service or have any questions about my Honda. Kanoa always tells me exactly what services were done to my car and great customer service! More
Other Employees Tagged: Glenn Yakuma
January 21, 2019
Always awesome service! As always awesome service! Kanoa helped me with my services. He explained everything to me prior and, after my car was serviced. From the tire thread As always awesome service! Kanoa helped me with my services. He explained everything to me prior and, after my car was serviced. From the tire thread thickness to topping off my fluids. I appreciate the time he took to go over all of my cars maintenance needs, and future maintenance mile stones. Thank you Kanoa!! More
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