352 Reviews
Write a ReviewDealership Experience
15 yrs, 3 mos
Industry Experience
15 yrs, 3 mos
352 Reviews of Kanoa Chang
January 19, 2019
Awesome Kanoa was able to get me a discount on my battery part. I was told on the phone before coming in that I was able to get a pro-rate on my battery sinc Kanoa was able to get me a discount on my battery part. I was told on the phone before coming in that I was able to get a pro-rate on my battery since I've only had my car for a little over 3 years. According to Kanoa I wasn't, but gave me a discount anyways. With my new battery I am now currently under the warranty of 3 years new battery and 3-5 years pro-rate. It seems ridiculous to me that since I bought the car brand new and form Windward Honda it should have automatically been put in that 5 year warranty. More
January 17, 2019
Super professional and always great job! I bought two cars from Honda Windward and recommended many friends. I really believe In their Add “We Make Believe Out of You!” In my opinion They I bought two cars from Honda Windward and recommended many friends. I really believe In their Add “We Make Believe Out of You!” In my opinion They are the best dealer ever! They never disappointed me whatsoever. Thank you Honda Windward! Lama Wangchuk More
Other Employees Tagged: Shuttle driver was wonderful
January 16, 2019
Great service. No problems It is always nice to see that we have a dealership that is 100% for their customers. Kanoa Chang has an "I care" attitude and is an asset to Honda Wi It is always nice to see that we have a dealership that is 100% for their customers. Kanoa Chang has an "I care" attitude and is an asset to Honda Windward's team.. More
January 16, 2019
My experience with Honda Windward service was excellent! Although I had made an appointment for a safety check, the service department also checked an unusual engine rattle and was able to schedule a repair Although I had made an appointment for a safety check, the service department also checked an unusual engine rattle and was able to schedule a repair that same day to resolve the problem. My service representative immediately confirmed that the repair was covered under my extended warranty and I was able to reduce my total expense. More
January 16, 2019
Awesome Always a pleasure to have my car serviced fast and very friendly! I will surely refer to all my family and friends. Looking to a upgrade on my civic. Always a pleasure to have my car serviced fast and very friendly! I will surely refer to all my family and friends. Looking to a upgrade on my civic. More
Other Employees Tagged: Cory Brown, Sharon Ducosin, Dalton Baker, Justin Baker, Rose ., Del Cootey, Brenda ., Larry ., Robert Hennessey
January 15, 2019
Excellent customer service I needed the gear shift button on my CRV replaced. My husband dropped it off on Friday after work, but forgot to leave the key in the drop box. The se I needed the gear shift button on my CRV replaced. My husband dropped it off on Friday after work, but forgot to leave the key in the drop box. The service center made a copy of our key so they could fix the problem and had it done 30 minutes after they opened the next day. I forgot to update my new cell phone number with them, but they found the number I had called from on their caller ID to let me know the car was ready. When I went to pick it up, they gave me the extra key as a surf key for free. They went above and beyond, quickly fixing the problem. I would recommend them to anyone! More
January 15, 2019
Always on time friendly staff Always on time for me to pick up my car friendly service soon as you walk in to the service department explain what is the service for the day Always on time for me to pick up my car friendly service soon as you walk in to the service department explain what is the service for the day More
Other Employees Tagged: Amy Yamamoto, Cory Brown, Derrick Higa, Sharon Ducosin, Dalton Baker, Justin Baker, Rose ., Brenda ., Heather .
January 15, 2019
Servicing Excellent service as always. Friendly and informative customer service!!! Kanoa Chang was professional and knowledgeable. He kept me updated every ste Excellent service as always. Friendly and informative customer service!!! Kanoa Chang was professional and knowledgeable. He kept me updated every step of the way. Service was quick and thorough. Thank you for always taking good care of me and my CRV!!! More
January 14, 2019
Oil Change, Check Engine LIght Kanoa was upfront and very helpful. He called to update me and provided best accurate information about the work required for my vehicle. Very Help Kanoa was upfront and very helpful. He called to update me and provided best accurate information about the work required for my vehicle. Very Helpful. More
January 14, 2019
Accessible and Tenacious Besides the user friendly reminders from my own car that I should bring my car in to service, I have been dealing with a tire pressure gauge issue and Besides the user friendly reminders from my own car that I should bring my car in to service, I have been dealing with a tire pressure gauge issue and Kanoa and the technicians always make it convenient for me to bring my Honda in, reassure me that they will keep checking and finally at this last service found a very, very, very slow leak near a tire patch. They did all this work without charging me, even when they found the issue. More

