Kanoa Chang | Page 32

Poor overall service. Service with no smile & took to long. And poor communication & follow up. Service people seemed like robot did not want to be there not very friendly. Service with no smile & took to long. And poor communication & follow up. Service people seemed like robot did not want to be there not very friendly. More

by MAXXX_4MITA Verified Customer Verified Customer

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Battery help Great job! Everyone helped me in a quick and timely manner. I was worried that my car might not start again while I was out somewhere. The service Great job! Everyone helped me in a quick and timely manner. I was worried that my car might not start again while I was out somewhere. The service team fit me in and got the job done, even though they had a busy schedule. Mahalo. More

by HMD_DMH Verified Customer Verified Customer

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Fast efficient and done right Windward Honda always treats me like family and does it right the first time. They complete the job when promised or if there are issues they tell Windward Honda always treats me like family and does it right the first time. They complete the job when promised or if there are issues they tell me in advance. More

by MTAYLOR17 Verified Customer Verified Customer

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Always Professional and Courteous Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances a Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances arises, Honda Windward calls you to explain the situation and cost if applicable. Great Professional, And Friendly Employees at Honda Windward, Honda Windward Auto Spa And Honda Windward Body Shop. Honda Windward, You Made Us a Believer Thank You Very Much!! More

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Awesome Service Center :) I was only planning to go to the express service center to do an oil change but was fortunate enough to speak to a service rep that mentioned other im I was only planning to go to the express service center to do an oil change but was fortunate enough to speak to a service rep that mentioned other important services that will keep my Honda HRV running good and safe. I live in Aiea and could probably go to town or Waipio for service but I prefer Honda Windward and going through the H-3 with the nice views and all makes it even better. :) More

by ALOHAJANEEN Verified Customer Verified Customer

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Friendly and knowledgeable customer service. Kanoa was very knowledgeable, efficient and friendly. Provided great customer care. And, the shuttle service was so helpful and timely to get errand Kanoa was very knowledgeable, efficient and friendly. Provided great customer care. And, the shuttle service was so helpful and timely to get errands accomplished. This is a great added service. More

by HICULHANE Verified Customer Verified Customer

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Dealer Review My Oil change Service took too long (3 hours) Shuttle Driver Not very Friendly (Male Driver) Service Advisor Communication needs to be better so Cus My Oil change Service took too long (3 hours) Shuttle Driver Not very Friendly (Male Driver) Service Advisor Communication needs to be better so Customer is NOT left guessing what is going on. More

by Linda77 Verified Customer Verified Customer

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B 1 2 and more Excellent service, quick response to appointment time and wonderful customer service! Kanoa and Justin explained in detail the work that needed to be Excellent service, quick response to appointment time and wonderful customer service! Kanoa and Justin explained in detail the work that needed to be completed as well as the expense. Thank you and happy holidays. More

by GALEAI Verified Customer Verified Customer

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Great service overall I went in early on a Saturday to drop my car for water spot removal, detail, and service. They were busy but Kanoa was efficient and got me checked in I went in early on a Saturday to drop my car for water spot removal, detail, and service. They were busy but Kanoa was efficient and got me checked in as quick as he can. Then during the day, he also made sure to call me and update me about the delay for the service and the new pick up day and time. The service was excellent, but they could use a little help on weekends. The 2 times that I have to go in during weekends, they schedule is always backed up. More

by MILLIE.DAGUIMOL Verified Customer Verified Customer

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After leaving Honda my tire blew out Went in and got my regular service maintenance. Paid $175 or more. Left the dealership and my tire blew out. I drove less than a mile before my tire w Went in and got my regular service maintenance. Paid $175 or more. Left the dealership and my tire blew out. I drove less than a mile before my tire went completely flat. Had my 4 year old son in the car. It was a horrible experience. About a day later, I took my flat tire into the dealership. They told me I needed to pay $170 to replace my tire. I argued that I shouldn’t have to pay anything since prior to bringing my car in for a maintenance inspection everything was working properly. Moreover, I did not run over anything sharp that would puncture a hole, it just blew out. They would not cover the cost for a new tire, so I took my business elsewhere. I don’t think the blow out was my fault, and it looks bad on Honda especially since the incident occurred after getting my maintenance inspection and they said everything was good. moreover, I’ve been taking my car into Honda for about 8 years now, and spent a lot of money there. Not to mention my car was bought brand new from Honda. I believe Honda did not adequately inspect my vehicle to ensure that it was safe, and Honda may have also caused my tire to blow out. At the very least, I think they should reimburse me for the $175 that I spent for poor service. It was a good thing no one was hurt. More

by CDELAUNAY808 Verified Customer Verified Customer

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