Hello, my name is Kao Chao and I am the Mazda Parts Department Manager. I am married with a child and I am originally from Thailand. I enjoy playing poker and watch my favorite movie Rounders. I look forward to providing you with truly exceptional customer service.
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Write a Review33 Reviews of Kao Chao
February 27, 2017
Great People! We don't give enough credit to the parts team. They are very knowledgable and super friendly and did not make me feel stupid when asking questions abo We don't give enough credit to the parts team. They are very knowledgable and super friendly and did not make me feel stupid when asking questions about stuff I didn't understand. Great people! More
Other Employees Tagged: Fang Yang, Bill Thiessen
February 02, 2017
Best Service in Town! Came in for service didn't have to worry about a thing! Kyle took over all the paperwork, Kao definitely knows his parts and got me a goood deal! And Came in for service didn't have to worry about a thing! Kyle took over all the paperwork, Kao definitely knows his parts and got me a goood deal! And Mark the tech did an amazing Job on the car! These guys are amazing! Thank you!!! More
Other Employees Tagged: Kyle Clauson, Mark (The Tech)
April 06, 2016
Stressless I am well over 60 and have had many car buying experiences. In fact, for the past 20 years I have used a broker to get the car I want to avoid the de I am well over 60 and have had many car buying experiences. In fact, for the past 20 years I have used a broker to get the car I want to avoid the dealer/salesman experience. Garrett went beyond my requests,was always courteous and helpful. Not at all what I expected. I am extremely pleased and happy with my car and its purchase. More than just a business, I had a strong sense of team and family. All were very positive. A great and stressless car buying experience; the way it should be. Dave Kinghorn More
Other Employees Tagged: Garrett Oxnaes
December 07, 2015
Parts Ordering I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the parts department is very professional and made this task simple for me. Part is expected in one day....does it get any better than that? More
August 30, 2015
Honest and fair Great place to buy a car. Garrett Oxnaes was my Mazda rep. He was excellent. Always fair, patient, and understanding of my point of view. Never made m Great place to buy a car. Garrett Oxnaes was my Mazda rep. He was excellent. Always fair, patient, and understanding of my point of view. Never made me feel like He was on my side! Thanks More
Other Employees Tagged: Garrett Oxnaes , Rachel Smolich, Steve Wray
July 01, 2015
Simple and Hassel Free no pressure With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk Grove dealership. Garrett was beyond helpful even though we walked in right before closing. This did not bother him at all and never once did I feel like a bother keeping him past closing. He took his time to listen to exactly what I was looking for and the exact price I was able to speed. Once he gathered all that information he brought up a car and went for a test ride (after closing at this point). Never did I feel rushed or hassled into making a decision that I was not comfortable with. For a first time car buyer it was really nice. Along with Garret I have nothing but good things to say about the rest of the staff each person I talked to was genuinely welcoming and helpful. If you are in the market for a new car I would HIGHLY recommend Elk Grove Mazda as a first stop. More
Other Employees Tagged: Garrett Oxnaes, Grant Salge , Natalie Neuner, Steve Wray
February 23, 2015
New Cx5 Nick made the process almost painless. He listened to what I wanted and didn't try to sell me something else! Would definitely shop here again Nick made the process almost painless. He listened to what I wanted and didn't try to sell me something else! Would definitely shop here again More
Other Employees Tagged: Nicholas Ishihara, Steve Wray
January 02, 2015
Excellent sales staff. Friendly and knowledgeable. My husband and I have purchased many vehicles over the years but this dealership has been the most pleasant to deal with. We like the no pressure sale My husband and I have purchased many vehicles over the years but this dealership has been the most pleasant to deal with. We like the no pressure sales as well as the helpfulness of our salesman. Nice to see a salesman that knows the features and functions of the vehicle. Love the look of the CX5, the manuverability and comfort. More
Other Employees Tagged: Nicholas Ishihara, Steve Wray
February 15, 2014
The staff that we dealt with were very friendly and helpful,they were able to get the Miata that me and my wife wanted,a beautiful pearl white power hardtop,automatic,in a timely manner and they gave m helpful,they were able to get the Miata that me and my wife wanted,a beautiful pearl white power hardtop,automatic,in a timely manner and they gave me a great price on my 2 trade-ins,I felt like it worked for both for them and me. More
Other Employees Tagged: John McAllister, Steve Wray
February 07, 2014
Great experience. Everyone was extremely nice and always made sure I was help. Everyone was easy to talk to and they were very relatable. I was help by Garrett and he was extremely helpful and took the time made sure I was help. Everyone was easy to talk to and they were very relatable. I was help by Garrett and he was extremely helpful and took the time to make sure that I understood everything about the car I was and eventually bought. More
Other Employees Tagged: Garrett Oxnaes , Anthony Triggs