Kao Chao
Kao Chao at Mazda of Elk Grove
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Kao Chao | Page 3

Parts Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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33 Reviews

Hello, my name is Kao Chao and I am the Mazda Parts Department Manager. I am married with a child and I am originally from Thailand. I enjoy playing poker and watch my favorite movie Rounders. I look forward to providing you with truly exceptional customer service.

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33 Reviews

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33 Reviews of Kao Chao

February 27, 2017

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Employee Rating

Great People! We don't give enough credit to the parts team. They are very knowledgable and super friendly and did not make me feel stupid when asking questions abo More

by greysonsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fang Yang, Bill Thiessen

Feb 27, 2017

Mazda of Elk Grove responded

Thank you for sharing your experience with our parts team. We love to hear that they made your experience wonderful and hold up the high standard of customer service. Your business is truly appreciated!

February 02, 2017

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Employee Rating

Best Service in Town! Came in for service didn't have to worry about a thing! Kyle took over all the paperwork, Kao definitely knows his parts and got me a goood deal! And More

by Meeeshy1928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Clauson, Mark (The Tech)

Feb 03, 2017

Mazda of Elk Grove responded

Thank you for sharing your experience with Kyle, Kao and Mark! We appreciate the kind words and value your business.

April 06, 2016

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Employee Rating

Stressless I am well over 60 and have had many car buying experiences. In fact, for the past 20 years I have used a broker to get the car I want to avoid the de More

by George
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes

Apr 08, 2016

Mazda of Elk Grove responded

Thank you for your strong recommendation of Garrett and congratulations on your purchase. We value your business, so please keep coming back to our dealership in the future.

December 07, 2015

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Employee Rating

Parts Ordering I was able to order a part on their web page and quickly received an email for part verification and completed the ordering process. Kao Chao in the More

by M Kile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2015

Mazda of Elk Grove responded

Thank you for your Parts order and your kind words about Kao Chao! Please keep coming back; we appreciate your business!

August 30, 2015

Dealership Rating

Honest and fair Great place to buy a car. Garrett Oxnaes was my Mazda rep. He was excellent. Always fair, patient, and understanding of my point of view. Never made m More

by Mazda3guy:)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes , Rachel Smolich, Steve Wray

Aug 31, 2015

Mazda of Elk Grove responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well. We are glad to have your business and wish you all the best in your new car! :-)

July 01, 2015

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Simple and Hassel Free no pressure With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk More

by NWF1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes, Grant Salge , Natalie Neuner, Steve Wray

Jul 28, 2015

Mazda of Elk Grove responded

Thank you so much for sharing the story of your experience with Garrett and our team here at Mazda of Elk Grove. We wish you all the best of luck with your new CX-5 and your move to Utah!

February 23, 2015

Dealership Rating

New Cx5 Nick made the process almost painless. He listened to what I wanted and didn't try to sell me something else! Would definitely shop here again More

by Darla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ishihara, Steve Wray

January 02, 2015

Dealership Rating

Excellent sales staff. Friendly and knowledgeable. My husband and I have purchased many vehicles over the years but this dealership has been the most pleasant to deal with. We like the no pressure sale More

by karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ishihara, Steve Wray

February 15, 2014

Dealership Rating

The staff that we dealt with were very friendly and helpful,they were able to get the Miata that me and my wife wanted,a beautiful pearl white power hardtop,automatic,in a timely manner and they gave m More

by sissypumpkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John McAllister, Steve Wray

February 07, 2014

Dealership Rating

Great experience. Everyone was extremely nice and always made sure I was help. Everyone was easy to talk to and they were very relatable. I was help by Garrett and he was extremely helpful and took the time More

by zwassall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes , Anthony Triggs

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