Hello, my name is Kao Chao and I am the Mazda Parts Department Manager. I am married with a child and I am originally from Thailand. I enjoy playing poker and watch my favorite movie Rounders. I look forward to providing you with truly exceptional customer service.
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Write a Review33 Reviews of Kao Chao
February 22, 2024
Garett and Julian were super helpful, buying your first car without a co-signer is really nerve racking and they assured me and answered any questions I had throughout the whole process, I couldn’t have as car without a co-signer is really nerve racking and they assured me and answered any questions I had throughout the whole process, I couldn’t have asked for a better experience More
Other Employees Tagged: Garrett Oxnaes, Fang Yang, Bill Thiessen, Julian Gonzalez, Ruben Rodriguez, David Bayan
February 15, 2023
Danny explained the service I was getting done step by step and my car was done on time. step and my car was done on time. More
Other Employees Tagged: Grant Salge, Billy Shields , Danny Nguyen
October 30, 2022
Awesome experience my salesman Kevin did an awesome job taking care of my needs awesome taking care of my needs awesome More
Other Employees Tagged: Ruben Rodriguez, Shay Briggs, Kevin Burke , Janice Feliciano, HESAM GHAFFARI, None
September 30, 2022
Best dealership experience I’ve ever had. Jaik and the manager in particular were fantastic! Also, the parts department was quick to add a nice upgrade to the exterior of my new Mazda! Jaik and the manager in particular were fantastic! Also, the parts department was quick to add a nice upgrade to the exterior of my new Mazda! More
Other Employees Tagged: Jaik Willmon , Taylor Schacher
July 10, 2021
I'm not much of a talker but Garrett knows these cars inside and out and is a delight to work with when buying these beautiful cars! inside and out and is a delight to work with when buying these beautiful cars! More
Other Employees Tagged: Garrett Oxnaes, Billy Shields, Fang Yang, Julian Gonzalez, Ruben Rodriguez, Chris Howard, Kevin Burke , Annielyn Manongdo, Lance Walk
June 23, 2021
Great job from everyone. Jon Murphy went out of his way to assure a good buying experience. to assure a good buying experience. More
Other Employees Tagged: Jon Murphy, Eric Fernandez Cervantes , Taylor Schacher
November 23, 2019
I met Gerlie online first and when I spoke on the phone, I Explained to her what I was looking for. When I got to the dealership and met her in person Gerlie made all my dreams come true! I got my dream car I Explained to her what I was looking for. When I got to the dealership and met her in person Gerlie made all my dreams come true! I got my dream car! I got a GREAT deal! She and Cyole worked together and I am completely satisfied! Thank you Elk Grove Mazda! It doesn’t get better than this! More
Other Employees Tagged: Cyole Baker, Gerlie Fevidal, Vu Huynh
April 23, 2019
Exceptional Gerlie & Kao, My wife recently had the passenger side visor replaced by Elk Grove Mazda. She commented to me how professional, courteous and frien Gerlie & Kao, My wife recently had the passenger side visor replaced by Elk Grove Mazda. She commented to me how professional, courteous and friendly everyone in the service department was. She was told the wait would be 1.5 hours and the work was completed in less than half an hour exceeding her expectations. Your willingness to wash her car and vacuum the inside was greatly appreciated. Thank you very much for taking such great care of her - sincere appreciation! George Liepart More
Other Employees Tagged: Gerlie Fevidal
December 28, 2018
Putting customer as a priority I came in for a recall and left with well fixed vehicle and another new car! All employees are well trained in their area. Stuff is very friendly an I came in for a recall and left with well fixed vehicle and another new car! All employees are well trained in their area. Stuff is very friendly and are wiling to go extra mile to accommodate customer's needs. Specifically I would like to mention Ratish Singh from sales, friendly, positive attitude and knowledge of the product and ability to show and train, all these highlights are present in him. Dealership is doing the right job in employing and training the right kind of stuff. I am recommending this dealership to all that are looking for a vehicle!!! More
Other Employees Tagged: Garrett Oxnaes, Grant Salge, Billy Shields , Kyle Clauson, EJ Delano, Francisco Morales, Ratish Singh
December 12, 2018
Great customer service Kevin Burke was very efficient with his service and provided us with all the information we needed. We were able to get approved despite what we thoug Kevin Burke was very efficient with his service and provided us with all the information we needed. We were able to get approved despite what we thought was going to happen and ended up with a new car for a similar price we would have gotten for a used one at the same dealership. Was the first and only dealership we looked at today. Awesome service. More
Other Employees Tagged: Kevin Burke