Hello, my name is Kao Chao and I am the Mazda Parts Department Manager. I am married with a child and I am originally from Thailand. I enjoy playing poker and watch my favorite movie Rounders. I look forward to providing you with truly exceptional customer service.
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June 23, 2021
Great job from everyone. Jon Murphy went out of his way to assure a good buying experience. to assure a good buying experience. More
Other Employees Tagged: Eric Fernandez Cervantes , Jon Murphy, Taylor Schacher
November 23, 2019
I met Gerlie online first and when I spoke on the phone, I Explained to her what I was looking for. When I got to the dealership and met her in person Gerlie made all my dreams come true! I got my dream car I Explained to her what I was looking for. When I got to the dealership and met her in person Gerlie made all my dreams come true! I got my dream car! I got a GREAT deal! She and Cyole worked together and I am completely satisfied! Thank you Elk Grove Mazda! It doesn’t get better than this! More
Other Employees Tagged: Cyole Baker, Gerlie Fevidal, Vu Huynh
April 23, 2019
Exceptional Gerlie & Kao, My wife recently had the passenger side visor replaced by Elk Grove Mazda. She commented to me how professional, courteous and frien Gerlie & Kao, My wife recently had the passenger side visor replaced by Elk Grove Mazda. She commented to me how professional, courteous and friendly everyone in the service department was. She was told the wait would be 1.5 hours and the work was completed in less than half an hour exceeding her expectations. Your willingness to wash her car and vacuum the inside was greatly appreciated. Thank you very much for taking such great care of her - sincere appreciation! George Liepart More
Other Employees Tagged: Gerlie Fevidal
December 28, 2018
Putting customer as a priority I came in for a recall and left with well fixed vehicle and another new car! All employees are well trained in their area. Stuff is very friendly an I came in for a recall and left with well fixed vehicle and another new car! All employees are well trained in their area. Stuff is very friendly and are wiling to go extra mile to accommodate customer's needs. Specifically I would like to mention Ratish Singh from sales, friendly, positive attitude and knowledge of the product and ability to show and train, all these highlights are present in him. Dealership is doing the right job in employing and training the right kind of stuff. I am recommending this dealership to all that are looking for a vehicle!!! More
Other Employees Tagged: Kyle Clauson, EJ Delano, Francisco Morales, Garrett Oxnaes, Grant Salge, Billy Shields, Ratish Singh
December 13, 2018
Great customer service Kevin Burke was very efficient with his service and provided us with all the information we needed. We were able to get approved despite what we thoug Kevin Burke was very efficient with his service and provided us with all the information we needed. We were able to get approved despite what we thought was going to happen and ended up with a new car for a similar price we would have gotten for a used one at the same dealership. Was the first and only dealership we looked at today. Awesome service. More
Other Employees Tagged: Kevin Burke
December 05, 2018
Awesome Great customer service, always willing to answer questions, and very positive attitude; I will continue to do business and buy car parts. Thank you Great customer service, always willing to answer questions, and very positive attitude; I will continue to do business and buy car parts. Thank you Kao Chao More
Other Employees Tagged: Fang Yang, Bill Thiessen
December 04, 2018
Kao always helpful when we call or E-mail. When ever we call he is very pleasant on the phone and is quick to get back to us when we E-mail he as well. We have worked with a number of your team When ever we call he is very pleasant on the phone and is quick to get back to us when we E-mail he as well. We have worked with a number of your team and all of them are great. More
Other Employees Tagged: Fang Yang, Bill Thiessen
December 04, 2018
ALWAYS THE RIGHT PART THE FIRST TIME I ALWAYS ORDER ALL MY MAZDA PARTS FROM THIS DEALERSHIP, BECAUSE THEY ALWAYS GIVE ME THE CORRECT PART THE FIRST TIME. THEY ARE FRIENDLY AND HELPFUL. I ALWAYS ORDER ALL MY MAZDA PARTS FROM THIS DEALERSHIP, BECAUSE THEY ALWAYS GIVE ME THE CORRECT PART THE FIRST TIME. THEY ARE FRIENDLY AND HELPFUL. I RECOMMEND THEM TO ALL MY CUSTOMERS AND EMPLOYEES. More
Other Employees Tagged: Fang Yang, Bill Thiessen
December 04, 2018
Excellent customer, by far the best. Always get the parts you ask for. Can't really complain. Just give Kao Chao a call if you need anything. customer, by far the best. Always get the parts you ask for. Can't really complain. Just give Kao Chao a call if you need anything. More
December 04, 2018
Kao--is Great Koa, is always right on top of my orders and always keeps me posted on delivery eta.. Thanks for all you hard this last year and looking forward to n Koa, is always right on top of my orders and always keeps me posted on delivery eta.. Thanks for all you hard this last year and looking forward to next year. More

