113 Reviews of Karen Vieira
August 18, 2015
easy to schedule booked service visit online, it was a simple process and I was able to get day and time I wanted. 7500 mile check up, - my tires were rotated, which booked service visit online, it was a simple process and I was able to get day and time I wanted. 7500 mile check up, - my tires were rotated, which is a nice plus. More
August 17, 2015
Recall and First Service I brought in my 2015 Legacy for the Eyesight recall and 6000 mile service. Service was fine but took somewhat longer than I was initially told as I wa I brought in my 2015 Legacy for the Eyesight recall and 6000 mile service. Service was fine but took somewhat longer than I was initially told as I was waiting for it. I actually looked out the window and saw my car ready to go before getting called. The service desk was very busy but professional and the service seems to be fine. More
August 12, 2015
First Rate Service! I brought my Subaru Legacy in for service in July 2015. The customer service representatives are unfailingly polite. They needed to order parts, and I brought my Subaru Legacy in for service in July 2015. The customer service representatives are unfailingly polite. They needed to order parts, and I needed to come back for a second appointment. They kept me apprised of the cost of the parts and they arranged for the second appointment as soon as the parts came in. I get the best service from Cityside Subaru. More
Other Employees Tagged: Mike Martell , Joe Cisek, Zander Girondel, Niko Karamoutsos
August 05, 2015
Love them!!!! The staff is awesome as well as the service. They are fast and dependable. Would gladly recommend them to everyone. Love, love love them at Citys The staff is awesome as well as the service. They are fast and dependable. Would gladly recommend them to everyone. Love, love love them at Cityside!!! More
Other Employees Tagged: Joe Cisek
August 05, 2015
Great Service This was my absolute best experience with service at a dealership. They were attentitive, thorough, fast and polite. I purchased a used Mini Cooper a This was my absolute best experience with service at a dealership. They were attentitive, thorough, fast and polite. I purchased a used Mini Cooper and then had it serviced. Both of these experiences were wonderful and I would highly recommend City Side Subaru! More
Other Employees Tagged: Tom DAlessandro
August 05, 2015
Wait a week for service, problem caused by them! I recently had my oil changed at Cityside Subaru, only to have them tighten the oil filter so much that it cracked. A few weeks later, I noticed a bur I recently had my oil changed at Cityside Subaru, only to have them tighten the oil filter so much that it cracked. A few weeks later, I noticed a burning smell and smoke coming from my engine. I had my car towed to Cityside, only to hear that they would look at my car NEXT week! Luckily, they were very nice they squeezed my car in to check if the issue was a quick fix. I'm happy they squeezed by car in, as they realized the issue was an easy fix and caused by them! More
August 05, 2015
Service We requested an earlier time slot due to a scheduled medical procedure for the next day. It was a last minute thing, and we were worried about having We requested an earlier time slot due to a scheduled medical procedure for the next day. It was a last minute thing, and we were worried about having our service finished on time. Thank you for being so accommodating. Tom and Beth Healey More
Other Employees Tagged: Mark Lidano
August 05, 2015
Service fine; delay too long Estimated time for service was 45 min to 1 hour. Actual service time was 1 hr 20 min. People who arrived after me were serviced first. Estimated time for service was 45 min to 1 hour. Actual service time was 1 hr 20 min. People who arrived after me were serviced first. More
August 05, 2015
Cityside Subaru- it's always a pleasure Great service department quick and thorough, they always tell me what it will cost before the service is performed , complementary wash and vacuum v Great service department quick and thorough, they always tell me what it will cost before the service is performed , complementary wash and vacuum very nice waiting area with Wifi and good coffee More
Other Employees Tagged: Rick White
August 03, 2015
Consistently fantastic I have gone to Cityside several times for service for both my own Subaru and my wife's Subaru. They are consistently good - call back when they say t I have gone to Cityside several times for service for both my own Subaru and my wife's Subaru. They are consistently good - call back when they say they will, usually finish sooner than they think they will, and help out by providing loaner cars for longer service. I only wish they were closer to where I live, but they can't do anything about that! Thanks Cityside! More

