Mike Martell
Mike Martell at Cityside Subaru

Mike Martell

Assistant Service Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
48 Reviews
5.0

48 Reviews

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48 Reviews of Mike Martell

March 20, 2026

Dealership Rating
Employee Rating

Always helpful and thorough. The service team is excellent and helps to locate and apply any available discounts. More

by Andrew Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi , Sara

Mar 20, 2026

Cityside Subaru responded

We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.

February 18, 2026

Dealership Rating
Employee Rating

Very nice waiting area ! ! Free ride to nearby area to lunch !! Very courteous staffs !! Very pleasant experience !! More

by Kenny
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

February 13, 2026

Dealership Rating
Employee Rating

We have always had a great experience at cityside subaru. The service is great and the communication is excellent. I also appreciate how transparent they are with costs as well as repair options. I’ve been u More

by jbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

February 10, 2026

Dealership Rating
Employee Rating

Very professional courteous dealership. From the time you walk in and come back to pick up your car. Now they have a new facility, which is even better and should be top notch. More

by 12randma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 31, 2026

Dealership Rating
Employee Rating

Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers. More

by Jeanyfahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 27, 2026

Dealership Rating
Employee Rating

Reliable and transparent services provided! I was told one thing from another shop. When I brought y vehicle here not only was I told accurate information about my bro was shown! More

by Shaybosslady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 26, 2026

Dealership Rating
Employee Rating

Extremely knowledgeable about the smallest detail I might find insignificant but are willing to help. Friendly staff and wonderful waiting area More

by bevvym147
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 23, 2026

Dealership Rating
Employee Rating

I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that More

by Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2025

Dealership Rating
Employee Rating

The Cityside Service Department went over and beyond my expectations. Mike Rossi made the whole process so seamless. Thank you so much! More

by MBetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

Oct 03, 2025

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2025

Dealership Rating
Employee Rating

We have purchased or leased our last 4 cars from cityside because we feel they are working to do the best for us.. More

by mjHALEY45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2025

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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