Karen Vieira
Karen Vieira at Cityside Subaru

Karen Vieira

Service Advisor

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

5.0
113 Reviews
5.0

113 Reviews

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113 Reviews of Karen Vieira

April 07, 2026

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Employee Rating

The dealership made me feel like I was with my family and friends They answer every question I had with no hesitation. More

by angel.squitieri
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

Apr 07, 2026

Cityside Subaru responded

We’re thrilled to hear our team made you feel at home and answered every question during your Subaru service. Thank you for trusting us with your vehicle. We look forward to caring for your Subaru again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 20, 2026

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Always helpful and thorough. The service team is excellent and helps to locate and apply any available discounts. More

by Andrew Mitchell
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi , Sara

Mar 20, 2026

Cityside Subaru responded

We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.

February 18, 2026

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Very nice waiting area ! ! Free ride to nearby area to lunch !! Very courteous staffs !! Very pleasant experience !! More

by Kenny
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

February 13, 2026

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We have always had a great experience at cityside subaru. The service is great and the communication is excellent. I also appreciate how transparent they are with costs as well as repair options. I’ve been u More

by jbc
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

February 10, 2026

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Very professional courteous dealership. From the time you walk in and come back to pick up your car. Now they have a new facility, which is even better and should be top notch. More

by 12randma
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 31, 2026

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Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers. More

by Jeanyfahey
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 27, 2026

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Reliable and transparent services provided! I was told one thing from another shop. When I brought y vehicle here not only was I told accurate information about my bro was shown! More

by Shaybosslady
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 26, 2026

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Extremely knowledgeable about the smallest detail I might find insignificant but are willing to help. Friendly staff and wonderful waiting area More

by bevvym147
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 23, 2026

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Employee Rating

I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that More

by Jacqueline
Service Price Transparency
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Recommend Dealer
Yes

January 15, 2026

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Employee Rating

First-rate customer service in all departments. Subarus are so sturdy, the engine and transmission last forever when properly maintained. I've been going there since 2004 for regular service and au More

by Jacqueline
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lebron

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