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113 Reviews of Karen Vieira
August 31, 2015
Reliable Service and a Pleasant Waiting Area My 2011 Impreza, which has had no problems of any kind, needed new tires at 40,000 miles. I can remember many unpleasant hours waiting for routine My 2011 Impreza, which has had no problems of any kind, needed new tires at 40,000 miles. I can remember many unpleasant hours waiting for routine service in other dealerships with noise from the service area and from television blaring in the waiting room. Cityside's three areas adjacent to the sales floor - one with television, two without and one with desk space and all with free wi-fi - made that experience a pretty good one. I recently moved to Bethany, Connecticut. Do you have any recommendations for a dealership with your high standards in this area? More
by EVA.ARNOTT36
Verified Customer
August 31, 2015
great experiance I had a lot of problems with my car, but the service team went above and beyond to help me. Working with Zander was especially great. I had a lot of problems with my car, but the service team went above and beyond to help me. Working with Zander was especially great. More
by ESABOTTA
Other Employees Tagged: Zander Girondel
August 31, 2015
Cityside Subaru has a great service team. I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealin I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealing with my service needs. I highly recommend them as a service option to anyone who owns a Subaru. More
by mmcl2022
Other Employees Tagged: Mike Martell , Joe Cisek, Bryan Drysdale, Zander Girondel, Niko Karamoutsos, Ron Messina
August 24, 2015
Broken AC repair My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging to find the source of the problem. I was kept continually informed of the status throughout both times my car was in the shop, I was given a loaner vehicle with no questions asked, and my car's AC was repaired in full (finally). Best part is everything was covered under my extended warranty. Thanks for all the help Cityside! More
by CAPN.ELWOOD
Other Employees Tagged: Zander Girondel
August 24, 2015
Pre-appointment checkup I couldn't get an appointment before a long trip, but the manager offered to check my car's oil level, tires, and fluids before a long trip I needed t I couldn't get an appointment before a long trip, but the manager offered to check my car's oil level, tires, and fluids before a long trip I needed to take in the meantime. Free of charge and very prompt. More
by Cambridge Subaru owner
Other Employees Tagged: Joe Cisek
August 24, 2015
Excellent customer service With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subar With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subaru in Belmont and that my needs are answered. More
by BSB
Other Employees Tagged: both drivers for the ride to Alewife station.
August 24, 2015
Very Positive experience: Friendly, courteous service. Staff went out of way to answer questions, including a test drive. Good coffee, and they washed my Forester in the barg Friendly, courteous service. Staff went out of way to answer questions, including a test drive. Good coffee, and they washed my Forester in the bargain! More
by Robert Q
August 18, 2015
Tire fix and check up you should make it so you don't have to leave a review and create a username. it's too much work for the customer with no benefit for us. you should make it so you don't have to leave a review and create a username. it's too much work for the customer with no benefit for us. More
by subro
August 18, 2015
Professional Service Got roof racks installed on my 2014 Subaru. Staff was helpful in showing me the roof racks and helping me decide if our current Yakima system would wo Got roof racks installed on my 2014 Subaru. Staff was helpful in showing me the roof racks and helping me decide if our current Yakima system would work on the racks. They also waived my service fee and only charged me for the roof racks. Only complaint would be that I didn't want a wash but it was sent out for a wash so I ended up waiting longer than expected. But the staff is always very helpful and professional. I appreciate the fee waiver and the patient working with me as I decided how to move forward. More
by JEAN.ZOTTER
August 18, 2015
Fast and efficient Easy to make an appointment, nice people at the service desk. Everyone was very pleasant. Time to wait was on the mark. Highly recommended for both sa Easy to make an appointment, nice people at the service desk. Everyone was very pleasant. Time to wait was on the mark. Highly recommended for both sales and service. More
by SAC
Other Employees Tagged: Niko Karamoutsos
