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117 Reviews of Karen Vieira
September 07, 2015
great I WENT IN FOR AN OIL CHANGE. THEY WERE QUICK. HAD COFFEE AND TV IN THE WAITING AREA. I WAS ABLE TO COME IN ON A SATURDAY WHICH IS A PLUS. I WENT IN FOR AN OIL CHANGE. THEY WERE QUICK. HAD COFFEE AND TV IN THE WAITING AREA. I WAS ABLE TO COME IN ON A SATURDAY WHICH IS A PLUS. More
by MAICHOU617
Verified CustomerOther Employees Tagged: Mike Martell , Joe Cisek, Bryan Drysdale, Zander Girondel, Niko Karamoutsos, Ron Messina
September 07, 2015
Continued good service department I've been dealing with Cityside for 20 years. Never had a problem. Always helpful and friendly. Applies to both service and sales departments.Enough I've been dealing with Cityside for 20 years. Never had a problem. Always helpful and friendly. Applies to both service and sales departments.Enough said. More
by HYBUCKET
Other Employees Tagged: Ron Messina
August 31, 2015
Exceptional Professionalism We have been loyal customers of Cityside Subaru for about fifteen years now. A major part of our loyalty is to the Service Center. The work needed has We have been loyal customers of Cityside Subaru for about fifteen years now. A major part of our loyalty is to the Service Center. The work needed has always been done right, done in a timely manner, and done with the utmost professional respect for the customer. We will buy our next car at Cityside Subaru (as we have our last two), and we will continue to avail ourselves of the Service Dept there with the utmost confidence. More
by FJMARCHANT
Other Employees Tagged: Mike Martell , Joe Cisek, Bryan Drysdale, Zander Girondel, Niko Karamoutsos, Ron Messina
August 31, 2015
Great job Everything done within time frame quoted. Car was detailed and looked NEW. Service personnel explained what was to be done and suggested future serv Everything done within time frame quoted. Car was detailed and looked NEW. Service personnel explained what was to be done and suggested future service visit time frames. More
by DBLOCKMSW
Other Employees Tagged: Ron Messina
August 31, 2015
Reliable Service and a Pleasant Waiting Area My 2011 Impreza, which has had no problems of any kind, needed new tires at 40,000 miles. I can remember many unpleasant hours waiting for routine My 2011 Impreza, which has had no problems of any kind, needed new tires at 40,000 miles. I can remember many unpleasant hours waiting for routine service in other dealerships with noise from the service area and from television blaring in the waiting room. Cityside's three areas adjacent to the sales floor - one with television, two without and one with desk space and all with free wi-fi - made that experience a pretty good one. I recently moved to Bethany, Connecticut. Do you have any recommendations for a dealership with your high standards in this area? More
by EVA.ARNOTT36
August 31, 2015
great experiance I had a lot of problems with my car, but the service team went above and beyond to help me. Working with Zander was especially great. I had a lot of problems with my car, but the service team went above and beyond to help me. Working with Zander was especially great. More
by ESABOTTA
Other Employees Tagged: Zander Girondel
August 31, 2015
Cityside Subaru has a great service team. I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealin I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealing with my service needs. I highly recommend them as a service option to anyone who owns a Subaru. More
by mmcl2022
Other Employees Tagged: Mike Martell , Joe Cisek, Bryan Drysdale, Zander Girondel, Niko Karamoutsos, Ron Messina
August 24, 2015
Broken AC repair My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging to find the source of the problem. I was kept continually informed of the status throughout both times my car was in the shop, I was given a loaner vehicle with no questions asked, and my car's AC was repaired in full (finally). Best part is everything was covered under my extended warranty. Thanks for all the help Cityside! More
by CAPN.ELWOOD
Other Employees Tagged: Zander Girondel
August 24, 2015
Pre-appointment checkup I couldn't get an appointment before a long trip, but the manager offered to check my car's oil level, tires, and fluids before a long trip I needed t I couldn't get an appointment before a long trip, but the manager offered to check my car's oil level, tires, and fluids before a long trip I needed to take in the meantime. Free of charge and very prompt. More
by Cambridge Subaru owner
Other Employees Tagged: Joe Cisek
August 24, 2015
Excellent customer service With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subar With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subaru in Belmont and that my needs are answered. More
by BSB
Other Employees Tagged: both drivers for the ride to Alewife station.
