Kari Bratton

Kari was very pleasant and explained everything in detail. New video of service performed is great. Overall great experience. Total time at dealership was less than an hour for standard oil change, detail. New video of service performed is great. Overall great experience. Total time at dealership was less than an hour for standard oil change, tire rotation and other service checks. More

by becky.dost Verified Customer Verified Customer

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All people that I worked with were outstanding, especially Kari Bratton. The staff was very accommodating and the mechanics were very efficient. My car is running great. especially Kari Bratton. The staff was very accommodating and the mechanics were very efficient. My car is running great. More

by EDWINEHAZEL Verified Customer Verified Customer

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seems like there was a lot of confusion and i was checked in by her co-worker who mistakenly wrote down that I was dropping the vehicle off. After 3 1/2 hours, I asked about the status of the work to be don in by her co-worker who mistakenly wrote down that I was dropping the vehicle off. After 3 1/2 hours, I asked about the status of the work to be done, which I was told would take 2 hours, it was discovered they had not even started on my vehicle. Kari was absolutely fantastic, got me a loaner and called me the next day when it was ready More

by THERESA.WEBRE63 Verified Customer Verified Customer

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I consistently get excellent service from my service rep. My mechanic has excellent diagnostic skills and routinely gives me service I can trust. My mechanic has excellent diagnostic skills and routinely gives me service I can trust. More

by gtebbetts Verified Customer Verified Customer

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This Subaru dealership has excellent facilities for quick and valuable service. I was sent a video of my Subaru’s evaluation. Great service! and valuable service. I was sent a video of my Subaru’s evaluation. Great service! More

by clshaw2007 Verified Customer Verified Customer

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Had an appointment for oil change / tire rotation. They got me in quickly, did all the advice required on the car, and had me on my way in about an hour. Nice waiting area. Overall great experience They got me in quickly, did all the advice required on the car, and had me on my way in about an hour. Nice waiting area. Overall great experience More

by tomboothe Verified Customer Verified Customer

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First experience with the dealership after moving to the area recently- All was very personable and professional. Video review was terrific area recently- All was very personable and professional. Video review was terrific More

by HOUS Verified Customer Verified Customer

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I have been going to the same service center at this dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show up after 5 to 10 minutes to begin what is described as an "express service" oil change (which also exceeded an hour), I can only warrant an average rating at best. More

by superduck851 Verified Customer Verified Customer

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Very thorough and courteous but very professional. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. More

by RICKCANTRELL Verified Customer Verified Customer

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More attentive and helpful than I am used to at a car dealership. A very pleasant surprise on my first service visit. dealership. A very pleasant surprise on my first service visit. More

by johnarcher6389 Verified Customer Verified Customer

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